You have already used this link ?
Did you see those plugins while submitting?
https://www.reallusion.com/event/freeproduct/default.aspx?cid=292&chk=7417146ea8b2c7a62b2b454c5d99134d&_gl=1*1qk3xgc*_ga*MTg4MjM1MDA2Ny4xNjMyNDc4ODk1*_ga_Q3FS71VPKC*MTY1MjM3NTY3Ny41MDAuMS4xNjUyMzc2MDgxLjQ1

I have got all that you guys are missing and I have received the free updates along with Serials.
Hope its all resolved.

yes I have already done, but these three plugins are missing
Greetings rosuckmedia

This is really interesting, I think there's a mess. If everything is correct, I'm sure these will be given to you for free. I think anyone with a problem should open a ticket.

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https://www.youtube.com/yepkoo
https://dev.epicgames.com/community/profile/bxvo/Yepkoo#learning

O que me aparece. Mesmo que eu pré-encomendei e recebi o ícone 8 e o CC4 como bônus. Tenho número de série de ambos mas quando crio um cabeçote aparece uma marca como sendo TRIAL. Pode me ajudar? Uma vez que a RL não responde aos meus pedidos?

São Paulo - Brasil

Hi Gerry

I have checked your account and see the SkinGen Plug-in for Character Creator 4 listed along with a serial number for it. Please try refreshing the browser page to see if it appears. Alternatively close down your browser and try opening it again on the Registration page. You can also try Refreshing the Hub and the SkinGen Plug-in For Character Creator 4 should appear.


                                                                

Peter
Forum Administrator

www.reallusion.com

We are really sorry to hear some of you are having problems redeeming the iClone 8 and CC4 versions of your plug-ins.

If you are not seeing all your plug-ins listed when you click the redeem link, then please contact Customer Support using the link below. They will be able to help you.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
Forum Administrator

www.reallusion.com

Let me just say this, and don't take it the wrong way. I didn't even know it had been released, just saw a bunch of 5 min videos in my YT feed. No email or anything after being a long-term customer for over 6 years. The products look very good for the upgrade but the announcement of release and details is, well not good. A single video announcing the release with an overview would have been good. Also, the forum threads I subscribed to i.e UE 4 and UE 5 tips and tricks don't seem to exist anymore.
It doesn't inspire me to give more money. I don't know what will work on my previous investments or anything. Just an email would have been good. 

Oh, I did get an email, but just a standard one regarding content for the month etc. Nothing about the major upgrade and new release.



Garry, Clearstream, Seven_of_one

My Pinterests

Hello. Can you help me please. 
I used the links that reallusion provide me with my serial numbers to upgrade my plugins (headshot, iray render, skin gen) But all have watermarks as I dont  have a license. I tried to activate the entired library and purchased items, but didnt work . What can I do now?

Estou na mesma situação amigo, ainda na esperança de encontrar uma solução. No meu caso o problema é com o plugin HeadShot

São Paulo - Brasil

I was able to get all of the plugins including headshot, skingen, etc..., but the materials like Realistic Human Skin and MakeUp & SFX for skingen are not showing up as available in CC4.  I was able to install a number of items by going to my previous orders page and downloading/installing via Install RLD, but am missing things that are available in CC3 and not here.  Hoping this will get fixed soon.  So far, I like CC4, but want my content included if at all possible.  Won't be paying again for it.