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Smart Gallery constantly 'losing' assets once you apply them once

Posted By gekido 3 Years Ago
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Smart Gallery constantly 'losing' assets once you apply them once

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gekido
gekido
Posted 3 Years Ago
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Last Active: 3 Weeks Ago
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Love Smart Gallery, it's the primary way that I'm managing my assets these days, but I keep running into this issue - if I apply an item to a character once, Smart Gallery 'loses' the item and I have to do a 'reinstall from server' to bring it back. 

What's up with that? 

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Peter (RL)
Peter (RL)
Posted 3 Years Ago
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Hi...

Are you talking about purchased assets from the Content Store?

If so, can you please let us know which content this happens with and let us know your workflow leading up to the problem occurring. If you could post a screenshot or a short video showing the issue occurring that would be even better. Once we know more we can test to see what the problem is. Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com





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