I wanted to create my first scene with the Nature Terrain Generator, but when I clicked on "Generate Terrain" I got the message "Failed to open. Can't find the file."
Not a good start.:unsure:



-The plugin is installed



-The rocks are installed



-The materials (316) are installed



What could be the problem?
Thanks in advance for any help.

Best Regards,
Arie

You have a funny template path - template nested in template.  I'd try moving all your stuff from "iclone template" to "iClone 7 Template" (which is where it should all be, normally).

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Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Hi Kelleytoons, thank you very much for the quick answer.
I can't believe it, but my funny template path I had also in iClone 6.



Maybe this is wrong, but I have made 100+ little clips without problems. 

When I install new content, iClone installs this automatic in the folder Template iClone7/Template iClone...

 

I have installed the folder Materials Lib/Nature Terrain Generator in the iClone 7 template to try it



and unfortunately the result is:



I can work with the paths and the rocks of the Nature Terrain Generator. No problem.
Maybe it's necessary to download also the free python script. Or is the Nature Terrain Generator "stand alone"?

Thanks again.

Best Regards,
Arie 

The paths appear to be correct, even if the content is stored somewhere other than the RL default locations.





The plugin folder is also in the correct place.

It really doesn't help that the error message isn't mentioning which file can't be found. One thing to check would be the permissions for the folders.

I would try an uninstall and reinstall of the files to see if that clears the error. The content can be uninstalled using the Smart Gallery, but the plugin needs to be uninstalled using Settings>Apps.



Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

Arie,

We were posting at the same time. From the image in your first post it would appear that you have already installed the plugin in the correct location, it is placed there after running the "Nature_Terrain_Generator_for_IC_Enu.exe" file containing the python scripts that you seem to have already downloaded and run.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

There are two steps to install the Terrain Generator:
1) Run the Nature_Terrain_Generator_for_IC_Enu.exe file to install the plugin.
2) Install the Terrain Generator from the "Smart Gallery" to install the textures, morphs, images, etc.

Jeff



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Hi Arie,

Some content packs included in a plug-in tool may write in Python, Lua or AML, doesn't support a free path, so you need to move the content pack back to the default path.
For more details and steps, please refer to the instructions in the link below : 
https://kb.reallusion.com/General/52988/I-purchased-a-pack-and-it-included-a-plugin-tool-When-I-use-the-tool-I-got-a-data-not-found-message-but-the-data-is-already-in-the-Smart-Gallery-How-d

Thank you.

Alvin

@Gerry and Jeff.
Thank you very much for your answers.
I followed the correct route with the installation, but also got an answer from Alvin(RL).
For me it's a big puzzle.
Here is my answer to Alvin.

@Alvin(RL)
Many thanks for the answer.
I followed the instructions in the link.
-right click on the pack and choose move location



-click Default
And here is a problem. When I choose Default the path is: D:/Bestanden/Reallusion-iClone7/Template/iClone 7 Template/iClone Template and not C:/Users/Public/Documents/Reallusion/Template/iClone 7 Template/iClone Template.
When I installed iClone (years ago) I could choose the location for the Template and Custom content .

I have tried to make a new folder on my C disk for the default location.



But that isn't possible, because the structure is different.
It should be C:/Users/Public/Documents but on my PC the structure is C:/Users/Public/Public Documents. And there is alreay a folder Reallusion(see picture above). 

So I thought I make a new folder C:/Users/Public/Documents/Reallusion/Template/iClone 7 Template/iClone Template.
I have moved the content to this location. I saw the content was on the location (find file) and I also saw that on my D disk were shortcuts in the iClone folders were the content was installed before .

But when I tried to generate a terrain the pictures and plane could not be found.

Maybe I made a mistake. I hope you can help me.

Best Regards,
Arie

Arie,

I normally wouldn't contradict one of the techs from RL, but in this case Alvin is seriously wrong in his answer regarding the content path for this plugin.

I have already posted screen shots of my content paths, but here they are again:

G:\IC7\Template\iClone 7 Template\iClone Template\Materials Lib\Nature Terrain Generator



G:\IC7\Template\iClone 7 Template\iClone Template\Props\Nature Terrain Generator



Both of the above root folder paths were selected by me many years ago when iClone 7 was first installed and I have never had any issues with installed content not being found or not functioning correctly.

The Python plugin is the only one present in a default folder:

C:\Program Files\Reallusion\iClone 7\Bin64\OpenPlugin\NatureTerrainGenerator

Everything is working OK with the plugin.

Your screen shot of the content download log file also shows that the that everything has been correctly installed in the correct path listed in the iClone section of the Windows registry.

Making new folders and moving stuff around isn't going to solve the problem in my opinion. Did you try to uninstall and then reinstall both the content pack and the plugin?



Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

@Gerry,
Many thanks for the answer.
I have uninstalled and reinstalled the plugin and the content pack.
Result: Everything is the same as it was. 

I can't understand that the plugin works on your system (and -I think- on the system of many others) and not here. 
My plugin version is 23.0.0.511.

I'll wait for an anwer of Alvin.

At worst I can build a terrain with the planes and materials. They also work without the plugin. 
But it takes more time.

Best Regards,
Arie