Hi Kelley
Unfortunately CrazyTalk 4 has long been discontinued and the CrazyTalk Web Player is no longer compatible or supported.
Do you have the actual CrazyTalk 4 project file? If so you could send that to me by private message and I can probably open it and generate a video for you. However, if you don't have the CT4 project file and only the exe file shown in your post, then it may not be possible to gain access to the audio. Again, if you would like to send me a link to download the exe file by private message I'll take a look for you to see.
Peter
Forum Administrator
www.reallusion.com