HI I have recently had a crash whilst in CC3.4. I tried to uninstall it and reinstall it manually and via Hub but it come up with an error message i dont understand. I think it may have something to do with when I purchased Iclone 7 and CC3 it was later updated and therefore the installer I have for CC3 is for 3.2 but it was later updated to 3.4. I have searched everywhere for hidden files etc and made sure all my content is removed from the default reallusion folder (templates, Custom etc).

can anyone please help. Support centre is dismally slow and I only get one day a week to work on my hobby so I have lost a complete weekend trying to sort this problem out.
PLEASE PLEASE HELP