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Character Creator 3 Crashing Attempting to Save Character File

Posted By calem.j.bendell 4 Years Ago
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Character Creator 3 Crashing Attempting to Save Character File

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calem.j.bendell
calem.j.bendell
Posted 4 Years Ago
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I'm having an issue where my CC3 can save a character file only once.
If I create a character and save it, it's ok, but if I close CC3, open the character file, and attempt to save that file, no changes will be made to the file.
If I try to force CC3 to write to a new file with "save as.." I get a referenced memory could not be read error.
I created a dump file with the heap information.
Unfortunately the file is pretty big at 3GB, so I've uploaded it to OneDrive: https://1drv.ms/u/s!AsQaBfbYzrAdieoOGAsnt-TDNWZ8eg?e=a6Kxub

I've tried a few things.
First I uninstalled and reinstalled.
Then I tried uninstalling plugins and using "vanilla" CC3, which seemed to help at first but within a few tries I was getting the issue again.
Perhaps there's a more elaborate set of steps to replicate the issue?
I'm hoping the dump file will say everything that is needed.

Thanks for any help!
I've been trying to get this solved for a while now with support ticket 195079 and then 195996 and then Issue 7622 in the issue tracker, but maybe someone in the community has a solution.




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