HOW DO I GET SUPPORT?

Author	Message
danny_50	danny_50 Posted 6 Years Ago
New Member Group: Forum Members Last Active: 4 Years Ago Posts: 2, Visits: 64	I've been locked out of iClone since Thursday because of licensing issues and I can't get support. I am a PREMIUM PLUS MEMBER and the benefits say: - Preferential technical support - Find lost serial numbers and reset activation But I can't even get support to contact me. It's blocking me from working on my project. PLEASE HELP!!!! help support licensing

Peter (RL)	Peter (RL) Posted 6 Years Ago
Distinguished Member Group: Administrators Last Active: 2 Years Ago Posts: 23.1K, Visits: 36.6K	Please contact Customer Support using the link below. They will be able to help you. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html Peter Forum Administrator www.reallusion.com

danny_50	danny_50 Posted 6 Years Ago
New Member Group: Forum Members Last Active: 4 Years Ago Posts: 2, Visits: 64	I have and I get no response.

Peter (RL)	Peter (RL) Posted 6 Years Ago
Distinguished Member Group: Administrators Last Active: 2 Years Ago Posts: 23.1K, Visits: 36.6K	You can normally expect to receive a reply within 48 hours Monday to Friday. So if you submitted your support ticket on Friday you should hear back very soon now. Peter Forum Administrator www.reallusion.com

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