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problems with iclone 7 and RL hub

Posted By woody173 5 Years Ago
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problems with iclone 7 and RL hub

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woody173
woody173
Posted 5 Years Ago
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Last Active: 2 Years Ago
Posts: 177, Visits: 571
I am so frustrated I can scream blue murder and verbally abuse RL for wasting my weekend off. I run iclone 6 with no problems and was bought iclone 7 by santa. I had the trial version working fine and after deleting it i tried in vain to install my new IC7. First i couldnt even get on the members page to download the software. After 14 hours  and lots of messing about I deleted my security software and turned off my firewall i managed to download the IC7 file. Secondly I tried to install the file and it says i dont have any internet connection so that failed. so itried to use Reallusion hub and it didnt even register my purchase. So i deleted the hub and reloaded it now I dont have iny info in the hub (no installed files, purchases, stuff to try). WTF. So I am still one the wiser. I started two support tickets to solve these problems and even though i have done what they said on one thing I still cant get my IC7 to install. At least I got my members page back up.

Can anyone give me some idea on where to go now.

Ive attached the error message that comes up


76% of original size (was 666x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/be5ba307-fdcd-4750-a7ad-d21f.png




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