Author
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Message
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ardakutlu
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ardakutlu
Posted 4 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 2,
Visits: 23
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Hi, I sent the post before realizing that there is a 3rd page of this topic. I updated and the bug is fixed. Thank you.
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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ardakutlu (5/20/2021)
I am having crashes too. I noticed the same thing that it can be opened from top menu. But whenever I try to open it from animation tab it instantly crashes: 76% of original size (was 666x395) - Click to enlarge Restarting the machine, updating the windows or graphic card drivers and re-installing it does not help anything. Have you updated the Curve Editor Plug-in to version 1.51? If not please do so using the Reallusion Hub. Do also make sure you have iClone updated to the latest version which is 7.91.5223.1.
Peter Forum Administrator www.reallusion.com
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ardakutlu
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ardakutlu
Posted 4 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 2,
Visits: 23
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I am having crashes too. I noticed the same thing that it can be opened from top menu. But whenever I try to open it from animation tab it instantly crashes: 76% of original size (was 666x395) - Click to enlarge Restarting the machine, updating the windows or graphic card drivers and re-installing it does not help anything.
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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Wholesome 3D (5/17/2021) Thanks Peter.
I just updated my Curve Editor, through the Hub and tested it. Works perfectly 👍🏽Thanks for the feedback. :)For those still unaware, the Curve Editor Plug-in has now been updated to fix the crashing issues. Please update from the Reallusion Hub.
Peter Forum Administrator www.reallusion.com
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Trender 3D
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Trender 3D
Posted 4 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 145,
Visits: 3.6K
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Thanks Peter.
I just updated my Curve Editor, through the Hub and tested it. Works perfectly 👍🏽
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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perpina_laurie (5/16/2021) Please do something Reallusion I really need this plugin for my job. It didn't work anymore like not at all! Thanks in advance.We do apologise for the inconvenience caused. An urgent fix for the crashing issue is on the way. It will be available soon.
Peter Forum Administrator www.reallusion.com
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perpina_laurie
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perpina_laurie
Posted 4 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 1,
Visits: 9
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Oh my god thank youuuu!!! I'm not alone!! It's been days since I was looking to resolve this issue by myself :'''( I lost so much time. It happened like that, without warning I can't believe it was the software update goshhh! I Thought it was an issue with my computer memory so I went through a total back up of my computer as a last resort. I can't believe it... Please do something Reallusion I really need this plugin for my job. It didn't work anymore like not at all! Thanks in advance.
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Trender 3D
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Trender 3D
Posted 4 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 145,
Visits: 3.6K
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Hi Peter,,
Any update on this ‘update’?
I’m not sure how long the ‘fixes’ usually take but it’s been a couple of weeks since the problem was reported. I really can’t animate without using the Curve Editor. It’s an essential tool in my Animate pack.
Thanks, Allistair
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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UPDATE: Just to let you all know a fix for this issue is on the way and should be available soon. Once ready it will appear in the Hub on the updates page.
Peter Forum Administrator www.reallusion.com
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ApplebiteMedia
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ApplebiteMedia
Posted 4 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 583,
Visits: 34.9K
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Peter (RL) (5/7/2021) Thank you all for the feedback. Unfortunately after testing it does appear a bug has crept in with the latest update (not the same issue as the original post from a year ago). We will urgently look to get a fix for this asap.
Apologies for the serious inconvenience this causes.Good, it's not just me ;)
Graphic Design, PHP Programming, More - Applebite Media (www.applebitemedia.com)
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