First, thank you for the notice which I first saw on the Reallusion website rather than this forum.

Second, my upgrade/download went perfect the first time. I was surprised it didn't remove the 1.6 version to install itself and wish it had but. . . I'm sure there's a wise reason behind that.

Now my early impressions:

1. Chroma keying--THANKS for the all in one keying and mask software. It does a fundamentally nice job. Probably will do better when I input better lighted green or blue screens. What I did see was quick and simple and certainly speeds up work. THANK YOU! I have several video editors and they are a bit of a pain to use for keying and creating masks so popVideo 2.0 is unconditionally welcome for me.

2. The keying isn't as clean as I'd like and the adjustment levers don't seem to make any real difference as far as I can see. My use is mostly widget creation and later will be more iClone specific with live talent placed with 3-D object interaction. Clean keys will be a MUST. But again the fault may be my not having well lighted screens. We will see once school is over and I start filming in earnest.

3. A pull down menu with such things as an undo selection among other things would be nice.

4. The .avi files play nice with Camtasia, VisionLab, Ulead, Vegas Pro 9, and Ultra 2. In case you decide to do some back and forth work.

Omen HP17t ck00 -- Windows 11 -- 32GB RAM -- Two 1TB Crucial M.2 NVME Drives -- nVidia Geoforce RTX 3070 -- 11th Generation i9 -- LG 32" QUHD Monitor

Thanks, Peter - they got it all sorted out. Thank you, Support! :)

Hi aT,

Sorry to hear the upgrade process hasn't worked for you.

It appears you have done everything correctly so the problem must be elsewhere. I know it's a pain but if you have checked your spam or junk folders then you will need to contact Support so they can supply your new serial number and download link.

As always, please use the Support Form below to request assistance. This problem should be able to be resolved very quickly for you.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx.

                                                                

Peter
Forum Administrator

www.reallusion.com

Hi Peter,

I'm having the issue where I have the upgrade button, click on it, it asks "Are you sure you want to Activate", I click OK and nothing happens. I've tried this several times over the past few hours and I've been checking both my inbox and spam folders just in case there was a delay but nothing has shown up yet. Any ideas on what the issue may be? :)

Thanks,
aT

Hi Peter

Thank you very mush. It seems to be great software.:)

For the love of 3d http://www.safegaard.com

Hi Gerry,

I think this could be because yours is a version Supplied by Digital Juice rather than from Reallusion.

Please contact Support through the usual Support Form and they should be able to help you.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com

i had the same problem and realized I never registered the popvideo converter with the reallusion website....open your "About Pop/Video Converter" tab, copy down that serial number, then input it in the search / registration page in your account and it should be fine after.

Very Nice Job on 2.0 to Reallusion Development Team.

Thank You.

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Hi Honey

You technical beast... whatever it is doing "It" is not doing it for me. All I want is what the nice sales person showed me in iclone. Click here, drag that etc.  So far its all a drag....but its like that some days. I will be in touch soon teacher.

x

What's a shame :\

a) Just another trick in a try to promote iWidget.

b) Export to Masked Alpha AVI... who need this ???
    If it's to work into a Video Editor, all video include tools to do this easily.

    Is that was too hard to produce a true AVI with alpha or a FLV ?
    Not all want and need iWidget which is also too expensive :\

c) In the product page, there's a not for a special $69.95 for iClone4 user
    But the thruth is $79.95 in the Bonus and Upgrade page.

Finally, FXHome CompositeLab do a better job.. by far, and have much much much more!
and best... it do the right job.

:hehe:Hi

Thanks a lot, but I have don "all" the videos" I think I am having an iclone moment !

I will come round soon. I really appreciate everyone pitching in till it or brain gets fixed.

Cheers

Shirley