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Character Creator 3 will not open

Posted By SimpleWolf 6 Years Ago
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Character Creator 3 will not open

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SimpleWolf
SimpleWolf
Posted 6 Years Ago
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Hi, I'm currently trying out Character creator 3, and the trial version doesn't seem to load up. The splash text appears for about 10 seconds and then closes. Help is appreciated.
drewman1
drewman1
Posted 6 Years Ago
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I'm having the same issue.
animagic
animagic
Posted 6 Years Ago
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If you have an Nvidia video card, check the driver version. The latest versions do not work with iClone and CC. You need game-ready driver 431.60 (or earlier) or Studio driver 431.86 (or earlier).

RL is discussion with Nvidia about this and a solution is imminent (we hope)...:unsure:

RL, as this affects new users with trial versions who may or may not be visiting the forum, it is by now really urgent issue.

I would suggest communicating this clearly on the trial download page. Marketing may not like that but a warning is better than new users being disappointed and going elsewhere. A banner at the top of the forum page with a message about the driver version would be good too.

Of course, we don't mind answering this question over and over and over...:doze: :doze: :doze:

https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg
NickMe3
NickMe3
Posted 6 Years Ago
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Well I bought the Developers suite, and now you say we cannot use it due to an incompatibility issue?
What is Reallusion doing about this then? I now have several Gigs of useless programs on my computer  because NVIDA and Reallusion could not communicate and get us a patch or something that will make them work again?
Zeronimo
Zeronimo
Posted 6 Years Ago
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bnstone (10/13/2019)
Well I bought the Developers suite, and now you say we cannot use it due to an incompatibility issue?
What is Reallusion doing about this then? I now have several Gigs of useless programs on my computer  because NVIDA and Reallusion could not communicate and get us a patch or something that will make them work again?


the choice is yours:
- either you install the 431.60 (or earlier) game-ready driver or Studio driver 431.86 (or earlier) and you can use your programs;
- Or wait for NVIDIA to ship a compatible driver (planned for late October) and you keep your gigabytes of unused programs until then.
Reallusion is not responsible for any changes made in the NVIDIA drivers.
On the other hand if you use the last version of DAZ3D this one is compatible only with the last version of the NVIDIA drivers.
imarionlester
imarionlester
Posted 6 Years Ago
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oh my. i almost reformatted my pc.
Peter (RL)
Peter (RL)
Posted 6 Years Ago
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zeronimo (10/13/2019)
On the other hand if you use the last version of DAZ3D this one is compatible only with the last version of the NVIDIA drivers.


I'm using the latest version of Daz Studio (4.12.0.86) and it appears to be working fine with the Nvidia 431.60 drivers. Mind you I only use it to export content for Character Creator 3 so there may be other issues, but for "Transformer" users it should be fine until the Nvidia update is available.


                                                                

Peter
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imarionlester
imarionlester
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hello everyone. just download the studio driver version of your nvidia card. the latest game ready drivers wont work with CC nor iClone
ShadyKillas69
ShadyKillas69
Posted 6 Years Ago
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440.97 game drivers that came out today should work now. 
Peter (RL)
Peter (RL)
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willvoss (10/24/2019)
ShadyKillas69 (10/23/2019)
440.97 game drivers that came out today should work now. 


nope. 

Thats a shame.


The 440.97 drivers are working fine in our testing. If you are still having launch issues after updating your graphics drivers then I would advise contacting Technical Support using the link below. You may have a separate issue unrelated to the graphics drivers. Do make sure to supply your dxdiag.txt so Support can check for any obvious problems.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
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