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Peter (RL)
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Peter (RL)
Posted 6 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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4u2ges (1/1/2019)
I cannot upload an avatar with this error since Saturday as well. It is over 100 MB. But I have uploaded similar avatars in the past without a problem.
Sorry to hear about these continued uploader problems. We will take another look at the problem and see if we can get it finally fixed. In the meantime do try Dirtrocks suggestions to see if it can help you too.
Peter
Forum Administrator www.reallusion.com
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Dirtrock
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Dirtrock
Posted 6 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 1,
Visits: 323
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I've been having the same issue and have found a workaround that fixed it for me. The problem was related to the time it was taking to upload the model so the server connection was timing out. My model was taking around 20 minuets in total. If you pause the upload a few times and resume (especially near the end of the upload at around 98%) the upload works. Hope this helps :) https://marketplace.reallusion.com/store/Dirtrock
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Slayerazazel
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Slayerazazel
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 495,
Visits: 7.3K
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I'm glad it's not just me. I haven't been able to upload anything for the past few days.
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4u2ges
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4u2ges
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 5.3K,
Visits: 16.8K
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KGainer (12/30/2018)
Hello, I am trying to upload an iAvatar to my store and I keep getting an error saying that the upload failed....  I cannot upload an avatar with this error since Saturday as well. It is over 100 MB. But I have uploaded similar avatars in the past without a problem.
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KGainer
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KGainer
Posted 7 Years Ago
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Group: Forum Members
Last Active: 9 Months Ago
Posts: 7,
Visits: 189
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It's the "Content Uploader" that is a problem. Not the "Content Downloader". Here is another error I'm getting as well. Should I be contacting Technical support? Thanks Peter 
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Mel H
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Group: Forum Members
Last Active: 10 Months Ago
Posts: 399,
Visits: 8.2K
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I,am also having the same Problem
Carmello Holden
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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mr_vidius (12/31/2018)
Hey Peter while we are at it. the content downloader is having an issue too. locks up before completing installation
vidiusThe Content Downloader appears to be fine in my testing. Do make sure you have the latest version installed which can be found HERE. If you do still have problems with the latest version, please remember to contact Technical Support who will be able to help you with this.
Peter
Forum Administrator www.reallusion.com
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mr_vidius
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mr_vidius
Posted 7 Years Ago
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Group: Forum Members
Last Active: 2 Months Ago
Posts: 433,
Visits: 6.1K
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Hey Peter while we are at it. the content downloader is having an issue too. locks up before completing installation
vidius
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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Thank you for notifying us of this issue. We are investigating to find the cause of the problem. Once I know more I will update again.
Peter
Forum Administrator www.reallusion.com
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Sckript
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Sckript
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 1,
Visits: 187
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I have the same problem now me too:(
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