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How to get your Character Creator 3 & Iray Render Plug-in License? (Updated)

Posted By Miranda (RL) 6 Years Ago
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How to get your Character Creator 3 & Iray Render Plug-in License?...

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teutobod
teutobod
Posted 6 Years Ago
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Last Active: 4 Years Ago
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I can't download the installer. Under Orders it shows the Download link which opens the dialog showing the lines "Product Information" and "Character Creator 3 Pipeline" (as in the screenshot) but nothing below that. Under Registration there's a downloadable "Character Creator 3 Pipeline Extension" only, with a different serial number.

Is it possible/advisable to download the trial version instead and register it to change it to a full version? Or should I open a support ticket?
Kiwi-Hawk
Kiwi-Hawk
Posted 6 Years Ago
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No matter which way I try to install my products needing a serial number they can make contact with your servers so I can't install them

and yes I have tried both making a rulle for the hub exe and disabling my firewall, both of which I have NEVER needed to do before for any software that need activation online

Edit to be clear

I found the downloads and got everything, I got confused the link they sent was to my codes in registrations and the
main downloads where under Orders, BUT everytime I try to install anything needs a code it cancels the install, if I manually install it can't find the server
Kiwi-Hawk
Kiwi-Hawk
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@Peter

Thank you was a little condusing because I click the first email link I got and it took me to the updates which are in a different place, it was not till I clicked on orders that a found the main downloads
Miranda (RL)
Miranda (RL)
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For "CC3 Pipeline" Pre-order Users

With your Character Creator 3 serial in hand, you can download the program and activate it right away. Simply log into your Reallusion member account and find the Character Creator 3 record in the "Order" section. Then click "Download" to open the product related download information window. Please install "Character_Creator_3_Enu.exe" first and then install "Character_Creator_3_Pipeline_Extension_Enu.exe".

*Please note if you already log in your member account in Reallusion Hub, you won't need to key in the serial number during the installation. Hub will automatically process it for you.

https://forum.reallusion.com/uploads/images/86670554-e916-4f8f-a733-70d5.png

https://forum.reallusion.com/uploads/images/5e301a90-5871-478c-ba24-00a3.png

https://forum.reallusion.com/uploads/images/d44207ec-c092-40a0-b877-480f.png

For "Iray Render Plug-in" Pre-order Users

With your Iray Plug-in serial in hand, you can download the program and activate it right away. Simply log into your Reallusion member account and find the Iray Plug-in record in the "Order" or "Registration" section.

https://forum.reallusion.com/uploads/images/778339f7-576f-4261-882e-2312.png

Furthermore, we prepared a special bonus; Iray Material 600+, for you. Please log into the link below and follow the instructions to redeem it.

If you also bought the CC Essential Complete Bundle, you will also need to update the "Morph & Skin" pack to make it compatible with CC3. Please log into the link below and follow the instructions to redeem it.


For "iClone 7" Users

To get your free "Character Creator 3 for iClone" bonus program, please log into your Reallusion member account and find the iClone 7 record in the "Registration" section. Then click "Download" to open the product related download information window. You will see the "Character Creator 3 for iClone" program in the "Bonus" section. You don't need to have a serial number to activate it. You only need to log into your member account when you first open the program, then you can start to use it.

https://forum.reallusion.com/uploads/images/6141ea10-cc11-4dd2-867b-2860.png

https://forum.reallusion.com/uploads/images/2b9a7060-5714-468f-a556-26f0.png

https://forum.reallusion.com/uploads/images/3565f6e8-7a22-4a8b-9e63-cf9c.png

Reference: Character Creator 3 FAQ



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