I cannot install the Conforming Hair Vol 1 hair pack.  I get this popup every time:



I've checked several times, and I have the latest version of Character Creator installed.


I've tried re-downloading the installer and get the same thing.  Tried rebooting, etc and nothing works.  I cannot install the hair pack, and I double-checked and it's not showing for me in Character Creator.

Any ideas?  I had the Vol 2 hair pack before attempting to install this one, but I wouldn't think that should matter.  I've purchased plenty of add-ons before and only had a problem with this one.

Thanks for your prompt reply.  That fixed my issue.

I assume I can revisit that link in the future to ensure my downloader is up to date?  I wasn't aware it needed an update prior to this and thought the files had their own integrated downloader.

Thanks again, the hair is also very good quality.

[Edit: I found the reallusion hub tool so have now installed that.  Looks like that will help keep everything up to date, thanks.]

Michael

Hi Michael... Great to hear everything is working fine now. If you do encounter any problems in the future, try installing the latest Content Downloader from that link. :)

                                                                

Peter
Forum Administrator

www.reallusion.com