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Problems Installing legacy content from IC6 - iMtl files not appearing

Posted By elliespotter 7 Years Ago
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Problems Installing legacy content from IC6 - iMtl files not appearing...

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elliespotter
elliespotter
Posted 7 Years Ago
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Last Active: 2 Years Ago
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Hi guys ... Long time no speak,

I have taken the plunge into IC7 today and am going through the process of moving old stuff into the new folders.
Most of the stuff has come over okay just by copying into the correct spot. But some doesn't seem to be working or visible to IC7.
I thought I could therefore just reinstall them as they are appearing under the Content tab as not installed products. But when I do that, I get this:
https://forum.reallusion.com/uploads/images/bea8bc91-98c8-4053-8c9a-a98c.png
I assume that my downloader is gubbed. Where can I get a new one?
And why would the iMtl files not be visible to IC7, anyway?
Help will be much appreciated!



Kind regards,

Alex

Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Hi Alex,

Please try the following to correct the issue with the Downloader:

1) Delete the Content Downloader program files (including the Downloader folder) which can be found below.
C:\Program Files (x86)\Common Files\Reallusion\Downloader

2) After this, download & install the latest Content Downloader v2.24 program: -
http://file.reallusion.com/Downloader224_Enu.exe

3) Finally, try to download the content packs again.


                                                                

Peter
Forum Administrator

www.reallusion.com


elliespotter
elliespotter
Posted 7 Years Ago
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Thank you Peter,

The updated version of the downloader works fine.

I'll just run through the not installed packages under content and be sorted.
I'll probably need to clean up some stuff that I put in the wrong location but that was my fault. I seem to have accumulated a lot of stuff over the years.


Kind regards,

Alex




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