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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 5 hours ago
Posts: 23.1K,
Visits: 36.6K
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Hi Everyone,
We have become aware of an issue which prevents users from sending avatars to and from iClone 7 and Character Creator 2.1. This can also affect sending of 3D heads from CrazyTalk 8 Pipeline to Character Creator 2. This issue normally occurs when you change the Temp folder in Preferences.
The reason for this is that we make a folder called "CharacterCreator2Temp" or "iClone7Temp" in the path that you change in Preferences. Unfortunately the process doesn't add the correct slash ("\") after the path, so the application will not find the correct folder.
We will fix this permanently in the next update (either iClone 7 or Character Creator 2).
For now you should be able to resolve the problem by using the Remove_Temp_Folder.reg file in the attachment. To try it, download the Remove_Temp_Folder.zip, then unzip it and double click the file Remove_Temp_Folder.reg to correct the registry.
We hope this will help resolve the problem for now. Please do accept our apologies for the inconvenience this issue is causing.
Peter
Forum Administrator www.reallusion.com
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duchess110
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duchess110
Posted 7 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 2.0K,
Visits: 15.5K
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Thank you for the quick fix. It has indeed made to and from CC2 and iC7 possible again, but alas CT8 is sending the head to Local temp but still the message failed needing CC1.3 etc. as I posted in the CT8 Pipeline update thread.  Lets hope we can get a permanent fix to all soon.
Duchess Designs Store
Edited
7 Years Ago by
duchess110
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MasterMikeDa1
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MasterMikeDa1
Posted 7 Years Ago
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Group: Forum Members
Last Active: 2 Weeks Ago
Posts: 45,
Visits: 524
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Thank you very much for your time and help, I will give it a good test and let you know if I run into any more problems with it.
Mike
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mr_vidius
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mr_vidius
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 433,
Visits: 6.1K
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oh good. I thought I was losing my mind. I have this same issue. and it does that in IC6 to CC1.5 from time to time.
was starting to believe that this was going to be the norm. glad to hear RL is going to fix this for IC7 & CC2.
vidius
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samehkandel
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samehkandel
Posted 4 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 1,
Visits: 14
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hi
where put this file
i have Character Creator 3.02.1031.1
an icole 7.01
when send from Character Creatorto iclone
give me message failed to load the file
import Faild - c://user*/hp/AppData/Local/Temp/CharacterCreator3Temp/Temp.iAvatar
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: 5 hours ago
Posts: 23.1K,
Visits: 36.6K
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samehkandel (1/4/2020)
hi
where put this file
i have Character Creator 3.02.1031.1
an icole 7.01
when send from Character Creatorto iclone
give me message failed to load the file
import Faild - c://user*/hp/AppData/Local/Temp/CharacterCreator3Temp/Temp.iAvatar
Hi... You are using very outdated versions of both iClone and Character Creator. Please update to iClone 7.71 and Character Creator 3.21 and then check again for the issue. You can update using the Reallusion Hub.
Peter
Forum Administrator www.reallusion.com
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