I bought "G6 adventure girl" (Marketplace) on August 14, 2015 Works very well with iclone 6. I have copied the characters and accesories from iClone 6 to iClone 7, but when I try to use these characters in iClone 7 I get the message "Failed to load the file. Out of memory". Is it compatible with iClone 7 ? I wanted to download the pack again from the MarketPlace, but my inventory does not go beyond 2016, so impossible to download it.

You can adjust the time period to show all of your purchases by entering an early date in the box beside "Purchased between". Just click in the date field and set a new date using the drop-down calendar.





Gerry

---

System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

Great to hear the issue has been resolved now. Thanks for letting us know. :)


                                                                

Peter
Forum Administrator

www.reallusion.com

@wires  Thank you, I will try that

I managed to download "g6 Adventure girl" from MarketPlace thanks to Wires. Unfortunately I still have the same problem, as soon as I try to use a character of this pack, I still have the message "Failed to load the file. Out of memory" This pack is unusable with iclone 7.
Can anyone confirm?

I've uninstalled all EA versions of 3D Xchange, iClone 7, and Charater Creator 2. I have reinstalled the official versions of iClone 7, and Character Creator 2, but have not official version of 3DXchange listed in my official install list.  CC works fine, iClone 7 continues to give me a message that reads: "[CSpeedTreeTransformationSection dll] Invalid DLL file." The program shuts down and will not open. Am I to understand that iClone 7 will not work without 3Dxchange? If so, why wasn't I advised of this before I purchased the EA, I wouldn't have purchased ANY of it.

3DXchange is not a requirement for using iClone, you only need it if you wish to import assets from other software such as Blender, SketchUp, Maya etc.into iClone, or if you wish to export assets from iClone for use in other software such as Unity for games.

Regarding the error message that you are getting, I would suggest that you contact Reallusion Support using the form found here. 





Gerry

---

System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

iClone does not require 3DXchange to run, other than for enabling certain export features

Did you order iClone EA without 3DXchange?

EDIT: Gerry was quicker...

---

Okay, I've uninstalled the early and beta versions of ic7, then installed the full version plus resource.  I've tried opening ic7, but now I keep getting this message"[ICSpeedTreeTransformSection.dll] Invalid DLL file" message and then the program closes.  What is wrong???

Never mind.  I think I finally got it to work.  :-)