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IMPORTANT - Early Access Users Please Read

Posted By Peter (RL) 9 Years Ago
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a000q4
a000q4
Posted 8 Years Ago
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I can't enter to program , because the message told me  "you are disconnected from the internet right now ,..."  I check my firewall list and and my connections

Archimed Production
Archimed Production
Posted 9 Years Ago
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INSTALLED 7th version nothing is loaded!!!!!!
The program writes  : failed to load the  file
RobertoColombo
RobertoColombo
Posted 9 Years Ago
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Peter (RL) (6/26/2017)
animagic (6/26/2017)

I don't like to be pushy, but there is some urgency for me to get this resolved this week as I will be traveling. Thanks!

Also, to be clear, it's not so much the serial number as the actual install file that we don't have.


I was under the impression that the emails had already been sent out. I will try to find out what the hold up is. :ermm:


In my case, everything has been sorted out.
Thanks RL.
Cheers

  Roberto

My PC:
OS: Windows 10 Pro English 64-bit / CPU: Intel i7-9700 3.6GHz / MB: ASUS ROG Strix Z390  RAM: 32GB DDR4 2.6GHz / HD: 2TB+3TB  /  
SSD: 2x512GB Samsung 860 EVO + 1x2TB Samsung
VB: Palit GTX2080 TI GamingPro 11GB / AB: embedded in the MB and VB (audio from the MOTU M4 I/F) / DirectX: 12

vircod
vircod
Posted 9 Years Ago
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Never mind.  I think I finally got it to work.  :-)
vircod
vircod
Posted 9 Years Ago
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Okay, I've uninstalled the early and beta versions of ic7, then installed the full version plus resource.  I've tried opening ic7, but now I keep getting this message"[ICSpeedTreeTransformSection.dll] Invalid DLL file" message and then the program closes.  What is wrong???
animagic
animagic
Posted 9 Years Ago
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iClone does not require 3DXchange to run, other than for enabling certain export features

Did you order iClone EA without 3DXchange?

EDIT: Gerry was quicker...


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

wires
wires
Posted 9 Years Ago
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glilmore (6/30/2017)
I've uninstalled all EA versions of 3D Xchange, iClone 7, and Charater Creator 2. I have reinstalled the official versions of iClone 7, and Character Creator 2, but have not official version of 3DXchange listed in my official install list.  CC works fine, iClone 7 continues to give me a message that reads: "[CSpeedTreeTransformationSection dll] Invalid DLL file." The program shuts down and will not open. Am I to understand that iClone 7 will not work without 3Dxchange? If so, why wasn't I advised of this before I purchased the EA, I wouldn't have purchased ANY of it.


3DXchange is not a requirement for using iClone, you only need it if you wish to import assets from other software such as Blender, SketchUp, Maya etc.into iClone, or if you wish to export assets from iClone for use in other software such as Unity for games.

Regarding the error message that you are getting, I would suggest that you contact Reallusion Support using the form found here





Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


glilmore
glilmore
Posted 9 Years Ago
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I've uninstalled all EA versions of 3D Xchange, iClone 7, and Charater Creator 2. I have reinstalled the official versions of iClone 7, and Character Creator 2, but have not official version of 3DXchange listed in my official install list.  CC works fine, iClone 7 continues to give me a message that reads: "[CSpeedTreeTransformationSection dll] Invalid DLL file." The program shuts down and will not open. Am I to understand that iClone 7 will not work without 3Dxchange? If so, why wasn't I advised of this before I purchased the EA, I wouldn't have purchased ANY of it.
Zeronimo
Zeronimo
Posted 9 Years Ago
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I managed to download "g6 Adventure girl" from MarketPlace thanks to Wires. Unfortunately I still have the same problem, as soon as I try to use a character of this pack, I still have the message "Failed to load the file. Out of memory" This pack is unusable with iclone 7.
Can anyone confirm?
Zeronimo
Zeronimo
Posted 9 Years Ago
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@wires  Thank you, I will try that

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