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[NEWS!] OFFICIAL iClone 7 Issues Thread

Posted By Joe (RL) 2 Years Ago
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Joe (RL)
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Hi Everyone 

We have try our best to avoid any significant bugs in iClone 7. Yet, not all the issues could be be discovered during our testings.
Hence, we still need your  help in tracking down any remaining bugs, glitches or other annoying issues. 

Important! If you do find any bugs, issues or glitches in iClone 7, please report them in the Feedback Tracker first.
It is because Feedback Tracker is the consolidate place where RL support teams would focus on solving your issues, and hence it could helping you to fix the problem efficiently.


Please do try to provide your full system specifications and a detailed description of the problem when reporting issues. If you can provide steps so we can try and reproduce the problem this will be even better.

However, please also feel free to discuss the issues in this thread forum. As always, Reallusion will listen to your opinions, and try to improve our products. 


Many Thanks


                                                                

Joe (RL)
www.reallusion.com



Edited
2 Years Ago by Joe (RL)
animagic
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I have entered issue #3373, which is related to standing-up hair becoming transparent when there's particles such as smoke or fog in the background.

As an example, here is Jade:

https://forum.reallusion.com/uploads/images/de94b8fc-65ca-47f8-9010-c0af.jpg

The desired image is like this:

https://forum.reallusion.com/uploads/images/ad3bf303-f891-441c-9c3c-911c.jpg

I've tried reducing the problem by changing the Alpha Threshold, but that doesn't give a very good result, visually.

EDIT: Here is a video showing the issue:





https://forum.reallusion.com/uploads/images/1a09220f-ab50-42ac-ad1a-33ec.pnghttps://forum.reallusion.com/Uploads/Images/d14339d0-cd32-4b35-88f9-40a0.png


Edited
2 Years Ago by animagic
animagic
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I have an occasional issue where I add a new camera switch point on the Switcher track. The switch is made, but initially no key frame is inserted:

https://forum.reallusion.com/uploads/images/3ae36015-f457-4c5b-ac65-d63d.png

There is no systematic way in which this occurs.The key frame usually appears when one of the other key frames if moved or when another switch point is inserted. This hints at a drawing refresh problem.

I entered this in FT as #3385.


https://forum.reallusion.com/uploads/images/1a09220f-ab50-42ac-ad1a-33ec.pnghttps://forum.reallusion.com/Uploads/Images/d14339d0-cd32-4b35-88f9-40a0.png


Edited
2 Years Ago by animagic
will2power71
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Characters in a T-Pose I have imported from DAZ, are not loaded into iClone with the T-Pose. There doesn't appear to be any setting in iClone to stop it from doing that. This makes it impossible to send to export morphs from 3DXchange to bring into the Morph animation section. When you do, it morphs into a T-pose instead. It's driving me up the wall! I don't want my iClone doing things like this behind the scenes with no way to turn off the behavior. 

This is what I'm talking about. You can see the character in 3DXchange:
https://forum.reallusion.com/uploads/images/7cc9c34c-c448-4956-937a-0d2d.png

When I send it to iClone, the icon shows up as a t-pose
https://forum.reallusion.com/uploads/images/25d6207d-f039-43f4-a79e-3f46.png

But when you double click on it to put it in the scene, it comes in in a pose that I did not apply. 
https://forum.reallusion.com/uploads/images/b6a64421-350f-4162-bb20-3a14.png

This makes it very difficult to setup morphs. I don't see any way you can turn this behavior off and or set it to send the figure to iclone in it's t-pose. 
Rampa
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will2power71 (7/19/2017)
Characters in a T-Pose I have imported from DAZ, are not loaded into iClone with the T-Pose. There doesn't appear to be any setting in iClone to stop it from doing that. This makes it impossible to send to export morphs from 3DXchange to bring into the Morph animation section. When you do, it morphs into a T-pose instead. It's driving me up the wall! I don't want my iClone doing things like this behind the scenes with no way to turn off the behavior. 

This is what I'm talking about. You can see the character in 3DXchange:
https://forum.reallusion.com/uploads/images/7cc9c34c-c448-4956-937a-0d2d.png

When I send it to iClone, the icon shows up as a t-pose
https://forum.reallusion.com/uploads/images/25d6207d-f039-43f4-a79e-3f46.png

But when you double click on it to put it in the scene, it comes in in a pose that I did not apply. 
https://forum.reallusion.com/uploads/images/b6a64421-350f-4162-bb20-3a14.png

This makes it very difficult to setup morphs. I don't see any way you can turn this behavior off and or set it to send the figure to iclone in it's t-pose. 


Look at frame 1 of the timeline and see if there is a very short clip inserted there. If there is one, delete it.
will2power71
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Rampa (7/19/2017)


Look at frame 1 of the timeline and see if there is a very short clip inserted there. If there is one, delete it.


There was. Thanks for that bit of information. It's kind of annoying that it does that, though, but it's a big help to know that I can at least get rid of it. I was looking in preferences and settings for it and there was nothing in the documentation either. Thanks, Rampa! You're as helpful as always. BigGrin
4u2ges
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Extended bones are no longer recorded on a timeline

Heidi and Mason have a set of extended bones. The rib cage bones could be used to simulate a breath to some degree (it was a nice feature, which was scrapped and never extended for CC characters)
Extended bones can still be moved/rotated. The movement however is no longer recorded on a timeline, nor it follow the key, when key set is moved along the timeline.





Pulp3d
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Set a keyframe on the timeline for any parameter: camera, character, expression, etc. and the keyframe does not appear until I create a second keyframe.
paulg625
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Did you enter a feedback tracker for this? I looked to see if one existed. I was going to vote for it . I was working with extended bones and no matter how many keys set they never appeared on time line.

4u2ges (8/13/2017)
Extended bones are no longer recorded on a timeline

Heidi and Mason have a set of extended bones. The rib cage bones could be used to simulate a breath to some degree (it was a nice feature, which was scrapped and never extended for CC characters)
Extended bones can still be moved/rotated. The movement however is no longer recorded on a timeline, nor it follow the key, when key set is moved along the timeline.



4u2ges
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paulg625 (8/22/2017)
Did you enter a feedback tracker for this? I looked to see if one existed. I was going to vote for it . I was working with extended bones and no matter how many keys set they never appeared on time line.

4u2ges (8/13/2017)
Extended bones are no longer recorded on a timeline

Heidi and Mason have a set of extended bones. The rib cage bones could be used to simulate a breath to some degree (it was a nice feature, which was scrapped and never extended for CC characters)
Extended bones can still be moved/rotated. The movement however is no longer recorded on a timeline, nor it follow the key, when key set is moved along the timeline.




I'll do it today. And I am glad you put the one for the Morph positioning.
If only they could fix Multi-Stage Transitional Morphs as well: https://forum.reallusion.com/333805/Tutorial-MultiStage-Transitional-Morphs-using-iClone-7-and-iClone-6




UPDATE: Just Added https://www.reallusion.com/FeedBackTracker/Issue/Extended-bones-are-no-longer-recorded-on-a-timeline




Edited
2 Years Ago by 4u2ges



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