Thanks for your advice. Today I am going to try to upload the file one more time from a different location (hopefully a more stable Internet connection) to ensure that the connection is not the problem. If the problem persists then I will contact Support as suggested. Thanks.


"We often compare ourselves to the U.S. and often they come out the best, but they only have the right to bear arms while we have the right to bare breasts"
Bowser and Blue, Busting The Breast

I tried the upload from a different location and it uploaded without issue...I think. The upload went through fine but the amount of Draft space used up (as indicated by Content Uploader) is only a fraction (between 1/3 and 1/2) of what it should be. I started with a 0MB used Draft space and after the upload it said 36MB was used but the content was about 79MB. I will open an issue for this with support.
When I returned back to my home (from which I did the initial set of uploads) I decided to uninstall Content Uploader and re-install it (even though it was supposedly up to date). Afterwards I was able to upload the content. As such, at this moment, I am not sure if the re-install solved the problem or if I just got lucky with my Internet connection and it did not drop during the upload.
In any case, if others are having an issue with uploading content, try re-installing your Content Uploader...it may help.

"We often compare ourselves to the U.S. and often they come out the best, but they only have the right to bear arms while we have the right to bare breasts"
Bowser and Blue, Busting The Breast

Thanks for the update! I don't know if the stability of internet connection is the root cause, I will suggest team to consider the file resume function or so.

When will the Content Uploader be updated to allow iPkfx files?

Jeff



Get my Plugin Manager and TaskNotes plugins for iClone.
Check out EZColors and Other products for CTA/CA. EZColors: the easy way to change Render Styled (RS) colors!
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Hi Developers!

Here are the updates in Uploader v1.55:

Hello, I just updated the Content Uploader after after updating my PC and installing CC3 Pipeline with the additional bonus products. I am trying to upload new products for the marketplace and I keep getting this prompt, "Runtime Error...etc.". (See Attached Image). I updated Microsoft Visual C++, the computer, the uploader and all my Reallusion programs. Can someone point me in the right direction as to why I can't upload my content? Thank you in advance.



J. Rosa
Marketplace Link:
Looking Glass Graphics

Primary

NVIDIA GeForce RTX 3060

Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 32.0 GB RAM, 12 GB Dedicated Ram

Secondary 

NVIDIA GeForce GTX 1080

Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 32.0 GB RAM, 4 Core(s), 8 GB Dedicated Ram

Hi Jacob,

It may be caused by VC Runtime of your PC is malfunctional for the unknown reason. You can try reinstall it, and check if it works.

The link you sent doesn't seem to be active, but I did reinstall the VC Runtime 64 and 86 as well as uninstalled the Content Uploader and reinstalled it once more. It is now working !! Thank you !!!


J. Rosa
Marketplace Link:
Looking Glass Graphics

Primary

NVIDIA GeForce RTX 3060

Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 32.0 GB RAM, 12 GB Dedicated Ram

Secondary 

NVIDIA GeForce GTX 1080

Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 32.0 GB RAM, 4 Core(s), 8 GB Dedicated Ram

Note: Uploader v1.55 has been updated again on Jan 21st, 2019 to support editing with any monitor resolution, e.g. 1024*768. (reference: reported issue)

Thanks!, I need it 

[url=http://city.reallusion.com/store/contentstock]