I have bought FF3 and installed on a new Lenovo PC under windows 10. That PC is top quality with intel 7i and perfectly updated with latest windows releases. The program opens but suddenly crashes after pic import. I opened a ticket with tech support. They asked to reinstall Visual C +++ 2008 and DirectX 9. I did it all requested but it still does' work. I replied asking for further support but the answer is to reinstall the Microsoft components I have already installed. Anybody else with the same problem? I don't want refund. Just the program working! Is it to much?? I can't accept to be left alone with my problem UNFIXED.