What a PITA:

We are sorry that you are not qualified for this event. For further questions, please contact our support team.
https://www.reallusion.com/CustomerSupport/User/QForm.aspx

I submitted a support ticket, but if they can't even get this right.... way to disgruntle your customers.

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My system: i7 3770 Gtx1060 6GB

Does anyone else have this issue? 

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My system: i7 3770 Gtx1060 6GB

Does anyone else have this issue? 

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My system: i7 3770 Gtx1060 6GB

Are you saying you bought iC7 and then got an email for the beta for it, or are you saying you are applying for a beta from some other means?

I bought early (second day) but haven't gotten any email yet.

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Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Yeah,  I pre-ordered,  just got the message Lady Pirate is ready for me,  but when I go to the link provided to join the beta and download cc so I can install the pirate,  it says I don't qualify. It is required to install the beta to use the pirate. 

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My system: i7 3770 Gtx1060 6GB

same problem here,  and when I click the download link as the instructions say, I get 1.52 not 2.0

• My Spotify  My Twitter  My Twitch
  
• My NFT    My Marketplace My Blog
  
• Music Sync Licensing

☯🐉

"To define Tao is to defile it" - Lao Tzu

Yeah,  I pre-ordered,  just got the message Lady Pirate is ready for me,  but when I go to the link provided to join the beta and download cc so I can install the pirate,  it says I don't qualify. It is required to install the beta to use the pirate. 

The text from the email:

Dear Users,

Thank you for joining our iClone 7 Pre-order campaign. Your exclusive bonus is ready. With it you will be able to experience the advancements in PBR for Character Creator(CC2.0 Beta). In order to apply for your "Lady Pirate" bonus in the CC 2.0 Beta, please read the following instructions:

Step1: Get your Lady Pirate Content

Log into your member account and find the download links in the 'Order History' section.

LOG IN

Step2: Install the CC 2.0 Beta Program

Click the download button and follow the instructions to get the CC2.0 Beta program.

Get your CC 2.0 Beta Serial Number

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My system: i7 3770 Gtx1060 6GB

Yes, i have same problem!

My computer: Intel i7-7700K 4.2Hhz 64Gb, Windows 10, GeForce GTX 1080 + GeForce GTX 1070, Phillips monitor 40" 4K  3840x2160 + 2x28" 

I gotta wonder if they even tested this before sending out an email. Doesn't inspire confidence is all I'm saying. Early adopters are 1000 people. This should not be that hard to get right. 

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My system: i7 3770 Gtx1060 6GB

In your email did you get a serial number for Character Creator 2.0 Beta? If so I can give you the download link by PM.


                                                                

Peter
Forum Administrator

www.reallusion.com