bernnelsen
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bernnelsen
Posted 8 Years Ago
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Group: Forum Members
Last Active: 5 Years Ago
Posts: 6,
Visits: 118
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I am having an issue with popvideo 3.01. It will not render the audio portion of the video. The video was exported from CTA 3 and the audio plays fine in Ppovideo preview but it does not render in any of the 3 formats and I have the mute audio unchecked.. Any help would be greatly appreciated.
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Peter (RL)
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Peter (RL)
Posted 8 Years Ago
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Group: Administrators
Last Active: 2 days ago
Posts: 22.7K,
Visits: 35.7K
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Have you tried exporting from CTA3 using a different video format (avi, wmv etc.). If so does it still lose audio on convert to popVideo format?
Peter Forum Administrator www.reallusion.com
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bernnelsen
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bernnelsen
Posted 8 Years Ago
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Group: Forum Members
Last Active: 5 Years Ago
Posts: 6,
Visits: 118
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I tried exporting in all formats. I tried the alpha with and without sound as well as all the available formats twice with the export sound checked and unchecked. Thank you for the reply
Edited
8 Years Ago by
bernnelsen
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Peter (RL)
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Peter (RL)
Posted 8 Years Ago
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Group: Administrators
Last Active: 2 days ago
Posts: 22.7K,
Visits: 35.7K
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bernnelsen (12/8/2016) I tried exporting in all formats. I tried the alpha with and without sound as well as all the available formats twice with the export sound checked and unchecked. Thank you for the reply
If the problem is continuing, please contact our Technical Support department using the link below. They will be able to help you get this resolved. http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx
Peter Forum Administrator www.reallusion.com
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dimke.b
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dimke.b
Posted 8 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 1,
Visits: 17
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Same problem. No sound after render
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Peter (RL)
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Peter (RL)
Posted 8 Years Ago
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Group: Administrators
Last Active: 2 days ago
Posts: 22.7K,
Visits: 35.7K
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Please see my previous answer and contact Technical Support. They will try to help you resolve the problem.
Peter Forum Administrator www.reallusion.com
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Jeremy_Lawrence
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Jeremy_Lawrence
Posted 6 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 8,
Visits: 169
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Did you get this resolved? I've just encountered the same. The popvideo file renders properly in iClone 6 but renders mute in iClone 7
Edited
6 Years Ago by
Jeremy_Lawrence
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