So Crazytalk 8 allows me to go through all the 3 Model steps, and then once it is finally processing the final modem it shuts down the entire program every time.  I get the same results on the macbook pro and imac every time.

Could it be the age of my products?

They are both 2010

2.4G and 2.6G i5
both 8G memory

ideas are welcome.