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OFFICIAL iClone 6.1 Issues Thread

Posted By Peter (RL) 11 Years Ago
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h_habash
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Posted 11 Years Ago
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h_habash (6/3/2015)

I have the same issue since I've installed the update 6.03 and still even after installing 6.1, which I've already reported earlier as well, but so far I couldn't solve this crash even after re-installing iClone.... :crying:

I've tried to find if there is any software causing this problem in my PC as mentioned by Zeronimo and Christy0 but with no luck so far, I'll try the new beta update amd see... :exclamationmark:


I did the beta update, but it didn't do any progress to my crash issue...

I'm almost giving up to solve this problem, although there must be something to be done either to my PC or to the software itself, below I've pasted the crash report hoping someone explain or give me an idea what it means or what is wrong.

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    iClone.exe
  Application Version:    6.1.1801.1
  Application Timestamp:    556c251d
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.3.9600.17736
  Fault Module Timestamp:    550f4336
  Exception Code:    c0000005
  Exception Offset:    00000000000574b4
  OS Version:    6.3.9600.2.0.0.768.101
  Locale ID:    1033
  Additional Information 1:    fbac
  Additional Information 2:    fbac95feac74f36e8218817fae391677
  Additional Information 3:    5be0
  Additional Information 4:    5be045180f68e09360b25a370b81b8ab

I wish to solve this issue soon....


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Peter (RL)
Peter (RL)
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Dragonskunk (6/4/2015)
One more major problem surfaced with iClone 6.11

When you rotate the head by using the X Y Z rings the head keeps snapping.
-Any character.
-More noticeable when other angles not being rotated are not default angles.





Hi Dragonskunk,

Thank you for notifying us of this issue. We will get this corrected before the final 6.11 update is released.

Apologies for the inconvenience caused by this issue.



                                                                

Peter
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Peter (RL)
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h_habash (6/4/2015)
h_habash (6/3/2015)

I have the same issue since I've installed the update 6.03 and still even after installing 6.1, which I've already reported earlier as well, but so far I couldn't solve this crash even after re-installing iClone.... :crying:

I've tried to find if there is any software causing this problem in my PC as mentioned by Zeronimo and Christy0 but with no luck so far, I'll try the new beta update amd see... :exclamationmark:


I did the beta update, but it didn't do any progress to my crash issue...

I'm almost giving up to solve this problem, although there must be something to be done either to my PC or to the software itself, below I've pasted the crash report hoping someone explain or give me an idea what it means or what is wrong.

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    iClone.exe
  Application Version:    6.1.1801.1
  Application Timestamp:    556c251d
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.3.9600.17736
  Fault Module Timestamp:    550f4336
  Exception Code:    c0000005
  Exception Offset:    00000000000574b4
  OS Version:    6.3.9600.2.0.0.768.101
  Locale ID:    1033
  Additional Information 1:    fbac
  Additional Information 2:    fbac95feac74f36e8218817fae391677
  Additional Information 3:    5be0
  Additional Information 4:    5be045180f68e09360b25a370b81b8ab

I wish to solve this issue soon....


Sorry to hear of your crashing problems with iClone 6.

If you haven't already, please can you contact us using the Support Form below so we can get this logged. Can you also supply your dxdiag.txt file so we can check your system for any problems. Thanks.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx




                                                                

Peter
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Alien Maniac
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Peter

I am still having the same problem in any ver or IC6. I have never gotten an acknowledgement of the problem either.
Here are a few problems:
In IC 6.11
1. When I load a sphere, ball, planet: Centered is fine but when moved it turns egg shape.
IC6 all ver:
2. The Indigo tab bar keeps popping up on my workspace.
Note: I can move it, up, down, to the sides and still it keeps popping up on my work space; See image
What is causing this? Others have also reported it here in the forums with no answer or reply at all. WHY?






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Cricky
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Did you actually look at your "Preferences" and restart?  

Installing the program again, does not always change your setup, as some settings are retained in your registry and users "APP Data".

I just tried again, and if you open the preference panel and disable the Angle Snap and restart iClone, it retains the settings.  

My character's head(s) snaps the same way as yours when the snap is active, yet does not when inactive. I was in "Motion Layer Editing" where snap will apply, so I was in the same place your screen appeared to be without you actually showing the panels you had open.

I gave the shortcut as a reference, but shortcuts, I will admit, will not always work as expected.  I have some shortcuts that refuse to respond as expected, just haven't had time to list them. 
Try changing the settings manually in preferences, or at least checking it in the Preference settings before giving up.  

Dragonskunk (6/4/2015)
Cricky (6/4/2015)
You wouldn't happen to have "Angle Snap" on would you?  

Shortcut (CTRL+E)



Nope! Did a fresh install no buttons pressed other than the Edit Motion Layer button and the head selector.
I  tried to toggle CTRL+E which I don't think applies to Edit Motion Layer but did nothing to solve it.
I even toggled Everything in the Edit Motion Layer, no change still whips the head wildly with any slight motion.

It seems to move to its last undo position before rotating.




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animagic
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Postfrosch (6/4/2015)
One more major problem surfaced with iClone 6.11

When you rotate the head by using the X Y Z rings the head keeps snapping.
-Any character.
-More noticeable when other angles not being rotated are not default angles.

I've tested it and can confirm these errors
Greets from Germany
Werner (Postfrosch)

Likewise here. It is particularly noticeable when you switch from one ring to another.




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Edward (RL)
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Bray42 (6/4/2015)
Peter
. The Indigo tab bar keeps popping up on my workspace.
Note: I can move it, up, down, to the sides and still it keeps popping up on my work space; See image
What is causing this? Others have also reported it here in the forums with no answer or reply at all. WHY?

Hello, 
Try to re-layout what you prefer and save it.
https://forum.reallusion.com/uploads/images/ef87e307-dd97-4fc6-9525-9c68.jpg

jdpix
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BUG REPORT:

Iclone 6.1
When I LINK (not attach) a prop to another prop then click on the Node Button (the THREE DOTS) iClone freezes up.
Running Windows 8
iClone 6.1

Has anyone else experienced this??

Thanks! 
wires
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I just tried linking one prop to another and selecting the node button - no iClone crash.
I repeated this several times, each time using different props, and didn't have a crash.

Gerry



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Galfridus
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In IC5.5 I can right click a motion in the time line and select “modify” and adjust a parameter E.g lean back and preview the result. If satisfactory, I click O.K. to apply. When needed I can then repeat the process to subsequently further modify the motion by changing another parameter .E.g raise shoulders.

In IC6.1 I only seem to get one go at modifying the motion. After clicking O.K if I try to repeat the process to add further modifications the original motion becomes just a static pose.

I have tried this with each selection from the Part Modify slider Icons. I.E Stand mode /Pose correction/ Move mode. I find once you click O.K. no further modification seems allowed without the motion being replaced with just a static pose.

I prefer the way itworks for me in IC5.5 with the option to use modify to adjustmotions... ad infinitum.


Anyone else experiencing this? Is this my user error or a bug in IC6.1?

Geoff.



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