You really need more ram......I had the same crashing problems and finally went to an older MSI GT683DX (off ebay) with i7 Quad 2.4 ghz 16GB ram and WOW.....so much faster and better but, next step is 32GB ram and that is even better. All computers have a different max Ram ability.

A little humor for ya.....a short story ( for laughs)

A little boy and his mom went to a store and the boy wanted to buy so many things. His mom replied: Do you think money grows on trees? The little boy replied: Mom, how is money made? She replied: Well son, money is made from paper that comes from trees. The boy replies: So lets buy some trees and then we will have all the money we want.

If it were only that eaaaasy, hu? LOL

Good luck and happy iClone-ing!



MSI GE66 Raider, Intel 10th Gen, I7, SC Turbo to 5.3 GHZ, 240HZ, 64GB 3300 Ram,  2x 1TB M2 SSD Drives, NVIDIA GPU RTX 2070/8GB, 55" Sony 4K Monitor  External data drives total 7 TB. and an AUDIO Studio Recording system.

Thanks to the humor story :laugh:....

__________________________________________________________________________________________________________________________________________

"Committed to Excellence"

__________________________________________________________________________________________________________________________________________

DELL Inspiron, Intel Core(R) I7-3517U CPU @ 1.9GHz 1.9GHz, 8GB RAM, 1TB SSHD, NVIDIA GeForce GT 630M.

Youtube Channel: HMH

_________________________________________________________________________________________________________________________________________

I don't know if there's a quick fix for this, but when I hit the mocap device button nothing happens. I have mocap plugin installed, sensor seems to be working, but on the iclone side of things it's just a dead button.

If you are having performance issues with iClone 6, try switching to the DirectX 9 version and see if this allows you to successfully run iClone. In the DirectX 9 version you will have access to Pixel Shading just as you did in iClone 5.

In iClone 6.03 you can launch either the DirectX 11 version or the DirectX 9 version.

You can do this by going to Start > All Programs > iClone 6 and then select "iClone Graphics Mode Selection". Then select the DirectX 9 version and try to launch iClone 6..

If after checking all of the above you still can't launch iClone 6, please contact us at Support using the link below and send us your dxdiag.txt file so we can check your system for any obvious problems.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

a) Select the "Start" button.
b) Type "dxdiag" and click "dxdiag.exe" from the search list.
c) It will then check your system for a while, after finishing, click "save all information"
d) Save "DxDiag.txt". and send this to us as an attachment.

Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com

I am unable to use content from Movie Set vol 2 and Filmset vol 1 in iClone 6. The folders show nothing in iClone 6 Props section and when I click on find folder a folder opens and I see the content in there but can't drag it into iClone 6 and use it. Please help.

I know it works in Windows 7 because my friend tried it - but on my computer (Windows 8) I can collect Motions - but not Motions Plus.

I know it works in Windows 7 because my friend tried it - but on my computer (Windows 8) I can collect Motions - but not Motions Plus.

6.03 crash update. I haven't programmed anything above 16 bytes, electronics is my thing, so I'm don't have a clue what to peek poke with 64 bytes or even interested in programming (retired). I found out when I do something with 6.03, and iC stops functioning (screen whites out, later "iC6 stopped working pops up"). When I reboot iC6, the iProject.iproject recovery file always loads to a certain point but, always fails, as with any other earlier saved project I try to load. If I re-boot my computer, before the I re-start iClone, the recovery file (iProject.iproject) is then loaded with no problems, and the recovery file did save my last changes. I've never checked the recovery file after a clean computer boot before, because it told me it failed. It probably was alright. For some reason I'm not a programmer, but it seems like the memory is not cleared when iClone is re-loaded, or maybe that's not even the problem? You would think with 32 GB, I shouldn't be having these problems, that's up to the programmers and those that worked on the machine code. I could be wrong, but if I am having a memory problem, I remember having programs that would warn you that you are running low on resources, and I think earlier versions of IClone warned me, if I'm not mistaken it with another program? Anyway, I hope that if anyone has the same problem I do, will re-boot the computer, then start iC6.03, and go look for the recovery file iProject, and try it again. If it works save it before you start adding again. While saving projects I do not save over the last session (overwrite), I increase the project name with a higher number or add post-fix letters to make sure I don't overwrite my last known working project. After about 5-10 saves, and if they all work, I'll delete the first 3-4 working versions, you don't want to overwrite a working project with one that crashes or won't load all the way. And you won't know it's good until you load it after you are finished working for the day or night. 
  

Home built; ASRock X570 Pro 4, AMD Ryzen 9-5950X CPU, AMD RADEON RX6900XT, 16GB video card, 131GB of RAM.

Just discovered this problem so please let me know if it has been raised before.

Within iClone 6.03 if you select "Part" either Template or Custom, this causes a crash.  The file locations have short-cuts linking to Eyes, Gloves, Hair etc.
All the links work from their respected folders but they will not work within iClone.  I've tried to open the folder.dat file but it just comes up as rubbish and I cannot fathom what it needs to say.
I cannot believe this has stopped working and don't know when but I'm sure in 6.01 it was fine.
Please let me know so I can raise a support ticket if nobody else has raised this.
Thanks
Cape





___________________________________________________________

Score Variations

Capemedia UK Limited's Website

RL is recommending we use the dx 9 ver. to resolve program crash issues.  I have been using the dx 11 64 bit ver 6.03 and still experience crashes.   I believe there is a memory addressing issue that has not been resolved or even recognized as a known issue.   While working on a clean install the project seems to load "normally" however after sometime has passed with no increase in file size I experience delays,  as more time passes (a couple of days later) I can no longer launch iclone without saying no to the recovery option.  I can load any of the default projects but if i try to save them anywhere they crash iclone.  I have posted on the memory issue recently and am willing to work through this with any one willing to explore this on a technical basis.  Please do not advise people to upgrade their sys ram above 16GB and do not advise people to upgrade gpu ram above 4GB as Iclone does not utilize it.   For now I am happily using my 3rd clean install until I can no longer open projects which should occur in the next 1 to 2 weeks.

Cheers All

Haswell i7-5930K (3.5 GHz, 140W, 15MB Cache)
16GB RAM, 1.0TB SSD, 3.0TB HD
NVIDIA GeForce® GTX™ 980 (X3/SLI) 4GBx3