If you have tried re-installing the latest full version (2.1.1624.1) and the problem still continues, please contact Technical Support using the link below. They will be able to advise you further.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com

I bought CTA 2.0/Windows and got a German version, which is some times difficult to learn, (because there is no German tutorial)

I can not find any update to 2.1 in my account. is the German version late?
Can I switch to english?

CTA Pro 2 on Mac OS X 10.9.2 crashes
Just made a technical support call about this

See details below
Any Mac users experience the same crashes ?


----------------------
Console logging says :

28/04/14 13:40:03,281 com.apple.launchd.peruser.501[238]: (com.reallusion.CrazyTalkAnimator2.538592[5711]) Job appears to have crashed: Segmentation fault: 11

28/04/14 14:14:46,597 com.apple.launchd.peruser.501[235]: (com.reallusion.CrazyTalkAnimator2.538592[484]) Job appears to have crashed: Bus error: 10

Hi,

and thanks for the mac version. I have cta2 pro for PC - is there any simple way to switch to Mac?
Something like deactivate my Serial on PC Version and activate it on my Mac???

I can´t find the price for the pipeline Version - would that be the upgrade price (from 149$)?
Thanks for your help!
Roger

The German 2.1 update is not yet available I'm afraid. It will be released soon.

If you have any questions regarding the English version, please contact Customer Support using the link below. They will be able to explain your options.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

                                                                

Peter
Forum Administrator

www.reallusion.com

Unfortunately the Windows and Mac versions are separate products. If you purchased the Windows version within the last 30 days you can refund this and then purchase the Mac version.

Alternatively you can login to your Member Account and check under "Upgrade & Member Special". There you will find your special discounted price to purchase the Mac version.

I hope this helps.

                                                                

Peter
Forum Administrator

www.reallusion.com

Ok! That´s very helpful!
Another one - can i use my PC "G2 Power Tools Vol.1"
or do i also have to buy them again?
(i´m getting close to get the mac pipeline Version - upgrade price seems to be fair:cool
Roger

Very exciting news that CTA2 is now Mac friendly! So I'm considering buying CrazyTalk Animator Pipeline for Mac. Is it available in a box instead of a download?

My employer (a school) has offered to purchase it for use on my own personal Mac. If the school makes the purchase (from a PC) how does the download work? If it is simply a link which the school can email to me, then perhaps I don't need the box version.

Thanks in anticipation...

You can copy the contents of the G2 Power Tools Vol.1 manually over to the Mac version but you won't be able to use the installer which is Windows only.

                                                                

Peter
Forum Administrator

www.reallusion.com

At the present time only the download version is available.

If you choose the Download version you will receive a single link to download.

Once it is downloaded you just need to double click the file to install. You will need to be connected to the internet on the computer you wish to use CTA2 on for the one time activation. You will also need to sign in with the same account details that were used to purchase it.

I hope this helps.

                                                                

Peter
Forum Administrator

www.reallusion.com