Hi Guys

I bought the program, yea! I just tried it. Hu? When I try to load a video (any format) it says:
Codec not found in system or format not accepted......hu?

I even tried to reformat the video...... nope same thing. So I read the manual, nothing there on any of the formats accepted. Hu, what, WHY NOT?

Are we supposed to read the programmers minds?

I have all the video codecs installed on my system so why is it saying that?

Why did I buy this program? Um, to use but that ain't happening is it.

I also get the codec not in system in iclone.....duh! This is so frustrating and time consuming. But obviously I am not alone in these problems hu?

So any secret hidden ways to fix all this mess ????????

It is many things like this that completely disappoint and turn people off to reallusion's products !!!!!

MSI GE66 Raider, Intel 10th Gen, I7, SC Turbo to 5.3 GHZ, 240HZ, 64GB 3300 Ram,  2x 1TB M2 SSD Drives, NVIDIA GPU RTX 2070/8GB, 55" Sony 4K Monitor  External data drives total 7 TB. and an AUDIO Studio Recording system.