Hi guys, hope you can give me hope here. 

I downloaded heels from Sketchfab. Saved everything as OBJ on Blender, went to Character Creator. Loaded my character and -create-accessory. 

lined up the foot and toes using pose offset. Lined feet up to the heals on my character. I followed everything that was covered here: https://forum.reallusion.com/452315/HIGH-HEELS-SAGA?PageIndex=2
by the wonderful video by 4u2ges
When I hit Transfer Skin Weight, shoes, this is what I get:


When I undo and then hit transfer skin weight, OTHER, this is what I get:


OTHER is how it is supposed to look like when I hit shoes. I still need to change the offset back to normal and increase the high heel option so that the heels raise up. This has worked for several users on the internet but for some reason, it is not working for me. It distorts the heels BAD.
Is this a bug or am I doing something wrong?  Please let me know of a fix.