$877.8   is 55 % of 1596  it only shows a discount of 638 40% and i see it took my member bonus off  -- that i can care less about  i want the 15% that prime members get that says on top of product coupons

but this is with the 40% off welcome Coupon one use..  and with my prime member of 15  thats 55% -- and in the faqs it says can be used on anything there was nothing about cant be applied to other discounts or any *
so it is only reducing it to the 40$%

it does say on the 40% off coupon it cant  be used with other discounts ,, but if thats the case why does this say on top of and nothing saying cant be combined - it  literally says on top of other couiposn
we pay for prime for this
PRIME discount (Extra 15% off) is on top of store price, product coupon, and volume discount, and it is applied following the existing discount, rather than accumulating all discounts.

than its not applying the 15% to other items in cart as well
.  I want to buy this ,, but these are some error and at this price and paying for membership what is going on .. any help would be appreciated  as to what is happening

Hi...

If you believe there is an error with the applied discount, please contact Customer Support using the link below and they will be able to check it for you and make sure you are getting the correct price.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
Forum Administrator

www.reallusion.com

this is with the 40% off welcome Coupon one use..  and with my prime member of 15  thats 55%

No, it is not. You cannot just add the individual discounts like that and then subtract the lot; they need to be applied one after the other. For example: Say you have a total of 100 USD without any discount applied, then the calculation would be as follows:

  100 USD
-  40 USD (40% of 100 USD for the Welcome Coupon)
= 60 USD
-    9 USD (15% of 60 USD for Prime)
= 51 USD (and not 45 USD if you deducted 55% of 100 USD)

Changing the order the discounts are applied does not change the final total:

100 USD
-  15 USD (15% of 100 USD for Prime)
= 85 USD
-  34 USD (40% of 85 USD for the Welcome Coupon)
= 51 USD

BTW:  If you click on the little down-arrow next to "Discount" under "Subtotal" of the order page, you will see what amounts were deducted for what type of discount.

Also:
- You should consider removing the Welcome Discount since you already get 40% discount for the  "Buy 2 get 40% off" promo for May and perhaps save the Welcome Discount for later.

- AFAIK only the Prime discount is applied on top of (or rather AFTER) other discounts. It is also important to realize that the (non-Prime) discounts apply only to the list prices, meaning that if there is an item that is already 20% off, a 40% discount will not apply to the new price after the 20% discount but only to the original list price (the deduction is of course still higher than 20%, but it is not 20%+40% as one might think).






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