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Need help in technical issue : Hanging problem

Posted By creativehitesh7 Last Year
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creativehitesh7
creativehitesh7
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Hi Everyone,
I want to know that is Cartoon animator 5 compatible with AMD processor like AMD Ryzen 7 5800HS with Radeon Graphics and GTX 1650 4GB Nvidia graphic card . Because when I using this software in my laptop, after some time it starts hang.
How can i use CTA5 in AMD processor.
Please resolve this issue or suggest any tips for this issue.Thanks
Peter (RL)
Peter (RL)
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Hi...

Do make sure your computer is fully updated by running Windows Update. You should also check on the Nvidia website that you have the latest graphics drivers installed.

Once you have confirmed that your computer is fully updated, do try again with Cartoon Animator. However, as your computer is quite underpowered, it is advised to keep your projects small and limit the number of characters in a scene as larger projects are more likely to cause stability issues.

If you do find that the problem remains, please feel free to contact our Support department using the link below. They will try to help you further.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com





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