Hello - the other day, I noticed my Reallusion Hub signed itself out while I was animating. Since then, it has not been able to come back online. It says it cannot detect an internet connection (which is inaccurate because I am able to post this). I uninstalled and re-installed the Hub, now it cannot detect any Reallusion products at all. I ran some diagnostics tests from within the Hub and I got different results on different days. I've opened a ticket but have not heard back yet. Just thought I'd see if anyone has a quick fix. Any help would be much appreciated. Thanks in advace!

Can you run RL appliations directly, bypassing the Hub?

---

Yes, they will open, but I still get asked to sign in.

If you are still unable to get the Hub to login even after restarting your computer, then please contact Technical Support using the link below. They will help you.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com