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Unable to upload to market place

Posted By Fungenie 2 Years Ago
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Fungenie
Fungenie
Posted 2 Years Ago
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Hi I am using cartoon animator 5 . For the past few weeks I am selling content in market place but now for the past three days I am trying to upload content market place everything goes fine until I click save and publish button . After that the page do nothing but simply showing 95% I waited for hours but the same thing is showing. I also cleared my temp and also cleared browsing history and cookies and cache . And also I tried different browser to publish the content there also I am getting the same problem. Is there any problem with the server ?
Please solve this issue and let me know if this solved. 
Peter (RL)
Peter (RL)
Posted 2 Years Ago
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Hi...

Are you following the steps shown in the tutorial below to upload? If so and the problem continues, please contact Technical Support for further assistance. They should be able to help you resolve the problem.

https://courses.reallusion.com/home/smart-gallery/smart-content-manager-for-cta-5/content-developer?v=cartoon-animator-5-tutorial-packaging-and-publishing-content-packs

                                                                

Peter
Forum Administrator

www.reallusion.com


Fungenie
Fungenie
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Now its working fine automatically . I can't realize why this happened anyhow the problem is somehow cleared . And also uploaded all the pending 6 scenes at once thank god 
Peter (RL)
Peter (RL)
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That's great to hear. Thanks for letting us know. :)

                                                                

Peter
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www.reallusion.com





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