Just Purchased CC4 and iclone8 yesterday. Let me start by saying I am loving it and it is working beyond what I expected. Love it. That being said... i been selling content for 2 years in the marketplace. Now that I have CC4, when i attempt to upload, evertyhing goes fine, then at the end I get the error message below. I know I am connected because if I click on the link in CC4 to go to the marketplace, it goes straight to my profile. It is also giving a similar message when I am downloading content to cc4 that I already purchased. Any ideas how to fix this? 

If this issue remains unresolved, and you are sure you are logged into the correct account, please contact Support using the link below. They should be able to help you.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html




                                                                

Peter
Forum Administrator

www.reallusion.com