Technical Issue: Program Crash when Importing SVG Files in Cartoon Animator 5.1

Author	Message
gregbetsey	gregbetsey Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: 2 Years Ago Posts: 10, Visits: 88	After updating Cartoon Animator to version 5.1, I am experiencing crashes when importing SVG files exported from Affinity Designer 2.1.0 using the "SVG (digital - small size)" preset. The crashes occur at around 80% during the import process. This problem did not exist in Cartoon Animator 5.0. I have attempted various troubleshooting steps, including computer restarts, software reinstallation, and creating new SVG files, but the crashes persist consistently. 92% of original size (was 545x16) - Click to enlarge 92% of original size (was 545x16) - Click to enlarge Affinity Designer 2 bug crash SVG vector

Peter (RL)	Peter (RL) Posted 2 Years Ago
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	Hi... Sorry to hear you are having some problems importing SVG files. Please check the workspace guide below to make sure you are using the optimal settings in Affinity Designer. Then please try the import process again. Thanks. 92% of original size (was 545x16) - Click to enlarge Peter Forum Administrator www.reallusion.com

gregbetsey	gregbetsey Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: 2 Years Ago Posts: 10, Visits: 88	Hello. I've already set pixels and sRGB as my default when exporting, so that's not the problem. After some experimentation, I found that removing the rasterization completely allows the file to be imported into CTA successfully. However, I noticed that when I move the character around in the project, it eventually leads to a crash. 92% of original size (was 545x16) - Click to enlarge

Steven(RL)	Steven(RL) Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: Last Year Posts: 47, Visits: 311	Hi, Could you upload your character file to us to make us clarify the problem? Sorry for the inconvenience. Steven Wu.

gregbetsey	gregbetsey Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: 2 Years Ago Posts: 10, Visits: 88	"A file you attempted to upload is not a permitted type." I was attempting to upload the .afdesign file.

Steven(RL)	Steven(RL) Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: Last Year Posts: 47, Visits: 311	Sorry, Could you help upload on the link below with your SVG and afdesign file https://drive.google.com/drive/folders/1LKYBS1t5Qb_lDG4t1cBqu9nWlP2zWVfO Thanks!! Steven wu

gregbetsey	gregbetsey Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: 2 Years Ago Posts: 10, Visits: 88	Thanks. I uploaded the file now.

Steven(RL)	Steven(RL) Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: Last Year Posts: 47, Visits: 311	gregbetsey (6/9/2023) After updating Cartoon Animator to version 5.1, I am experiencing crashes when importing SVG files exported from Affinity Designer 2.1.0 using the "SVG (digital - small size)" preset. The crashes occur at around 80% during the import process. This problem did not exist in Cartoon Animator 5.0. I have attempted various troubleshooting steps, including computer restarts, software reinstallation, and creating new SVG files, but the crashes persist consistently. 92% of original size (was 545x16) - Click to enlarge 92% of original size (was 545x16) - Click to enlarge Could you also upload this SVG file to us. Thanks. Steven Wu

gregbetsey	gregbetsey Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: 2 Years Ago Posts: 10, Visits: 88	I uploaded it now.

Steven(RL)	Steven(RL) Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: Last Year Posts: 47, Visits: 311	Hi, Try this hotfix version. CTA 5.1 hotfix If you still encounter problem, feel free to reply to us.