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By gregbetsey - 2 Years Ago
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After updating Cartoon Animator to version 5.1, I am experiencing crashes when importing SVG files exported from Affinity Designer 2.1.0 using the "SVG (digital - small size)" preset. The crashes occur at around 80% during the import process. This problem did not exist in Cartoon Animator 5.0. I have attempted various troubleshooting steps, including computer restarts, software reinstallation, and creating new SVG files, but the crashes persist consistently.
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By Peter (RL) - 2 Years Ago
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Hi...
Sorry to hear you are having some problems importing SVG files.
Please check the workspace guide below to make sure you are using the optimal settings in Affinity Designer. Then please try the import process again. Thanks.
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By gregbetsey - 2 Years Ago
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Hello.
I've already set pixels and sRGB as my default when exporting, so that's not the problem. After some experimentation, I found that removing the rasterization completely allows the file to be imported into CTA successfully. However, I noticed that when I move the character around in the project, it eventually leads to a crash.
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By Steven(RL) - 2 Years Ago
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Hi,
Could you upload your character file to us to make us clarify the problem?
Sorry for the inconvenience.
Steven Wu.
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By gregbetsey - 2 Years Ago
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"A file you attempted to upload is not a permitted type." I was attempting to upload the .afdesign file.
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By Steven(RL) - 2 Years Ago
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Sorry, Could you help upload on the link below with your SVG and afdesign file
https://drive.google.com/drive/folders/1LKYBS1t5Qb_lDG4t1cBqu9nWlP2zWVfO
Thanks!!
Steven wu
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By gregbetsey - 2 Years Ago
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Thanks. I uploaded the file now.
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By Steven(RL) - 2 Years Ago
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gregbetsey (6/9/2023)
After updating Cartoon Animator to version 5.1, I am experiencing crashes when importing SVG files exported from Affinity Designer 2.1.0 using the "SVG (digital - small size)" preset. The crashes occur at around 80% during the import process. This problem did not exist in Cartoon Animator 5.0. I have attempted various troubleshooting steps, including computer restarts, software reinstallation, and creating new SVG files, but the crashes persist consistently.
Could you also upload this SVG file to us.
Thanks.
Steven Wu
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By gregbetsey - 2 Years Ago
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I uploaded it now.
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By Steven(RL) - 2 Years Ago
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Hi,
Try this hotfix version.
CTA 5.1 hotfix
If you still encounter problem, feel free to reply to us.
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By gregbetsey - 2 Years Ago
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So far so good, thanks for your help.
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