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Thumbnail Creation Slow Down

Posted By cepheistudios 2 Years Ago
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Thumbnail Creation Slow Down

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cepheistudios
cepheistudios
Posted 2 Years Ago
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I know this topic has been posted before because this has been a problem in previous versions of Character Creator, but I'm refreshing it because it's still relevant. I have pretty powerful computer and even though I work on big projects it has no real issues. So when I try to save a project file it pretty much gets to 93% saved instantly. And THEN (very often) Character Creator gets stuck creating the thumbnail. I used to think it was my computer when I had a much slower computer, but with this new computer it's STILL happening. So then I thought maybe it's the size of the project file, but that isn't it either.76% of original size (was 665x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/28d4a40a-4d35-4e4a-865f-ed99.jpg
The program gets stuck here so much it's becoming a real issue. Moreover, sometimes the program either crashes or gets frozen indefinitely at this point. Or it fails to save altogether. Is there something I'm missing here??? I'm assuming it HAS to be doing more than just creating the thumbnail. If all the program is doing is creating the thumbnail I'm now to the point where I'd prefer to skip the thumbnail. I LIKE the thumbnails, but I create MS Word files all the time that I know by name; I can do the same with my CC project files. Is this a problem that's easily fixed or is it something I'm doing wrong? Any help would be much appreciated. I hate it when I lose all my work because it hangs up on this process when I try to save.
animagic
animagic
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I've noticed a slowdown too and remember it from the past. 

To remedy this, there was an option called Quick Thumbnail Generation, which seems to have disappeared. It's still mentioned in the manual:

76% of original size (was 665x19) - Click to enlargehttps://manual.reallusion.com/iClone-8/Content/Images/Preference_01.jpg

Note that the image in the manual is from iClone 7, although this is the iClone 8 manual. Many images are not up to date...:crazy:

We've brought this up many years ago (2016) here: https://forum.reallusion.com/Topic272606.aspx.



animagic
animagic
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I have submitted this as issue to the Feedback Tracker (#9388).

Please add your comments and observations to that entry, so RL knows it isn't just me...:unsure:



cepheistudios
cepheistudios
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As soon as I get home from work, I definitely will. For some reason the feedback tracker is glitching on my phone. But hopefully this thread picks up steam and a bunch of people follow your lead.
4u2ges
4u2ges
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Actually, Quick Thumbnail Generation is moved to Content Settings. And it's lighting fast when ON (like to have them custom posed from the scene too).

76% of original size (was 665x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/1f54dccc-e9db-4e81-9adc-e932.jpg



But I noticed too the other day, General Tag entries such as "bug" .. etc are missing altogether in FT. I also mentioned it in a ticket. So far has not been fixed I suppose.




animagic
animagic
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Thanks, 4u2ges! RL should REALLY update the IC8 manual to actually reflect what the screens look like...:unsure:

Hmm, I actually have it enabled, but I don't find it particularly fast. I'll monitor this.

Now we know where the option is, others could perhaps add their experiences.



4u2ges
4u2ges
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Yeah, I never had this unchecked. And the character is saved in 2 seconds for instance. But when I disabled it, it took about 20 sec.
And the character on the thumb was in some rest pose without accessories. It takes time to pose and strip in the background I suppose.




animagic
animagic
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I'm mainly talking about saving projects, which can be fairly large, obviously. However, it should still not take too much time to take a snapshot (just capture the Preview window) to create a thumbnail.



cepheistudios
cepheistudios
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In CC4 with this box unchecked it IS much faster, but before it would take MINUTES to save - if it saved at all. Even with the box unchecked it still takes over 30 seconds to save. I don't know if I ever had a take as little as 20 seconds, let alone have it be instant. 76% of original size (was 665x19) - Click to enlarge



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