Hey everyone, new to the forum Here. 
I just got a pack w CC4, iClone 8 and a few plugins and content, I'm trying to get the hair of the new CC4 avatar (Camila) to be animated but no matter what settings I use for it on the physics panel, it always stays stiff and unreactive to it all... (unafected by: gravity, inertia, wind, etc).
I tried changing and adjusting the weight maps as well as every visible setting, but nothing happened.
anyways, no matter what I do I just can't seem to get any kind of simulation outt of it. 
Any thoughts or ideas? Any good tuts you could recommend?  I've seen the exact same character and hair getting if not super accurate results, at least some movement there. 
I appreciate it if you could give me a hand here! 
Thanks so much in advance for your time and kinnd support!

Sftwr; WIN 10, CC4, 
Hair asset: Side Part Wavy Hair from CC4
Hardware:  Ryzen 7 4800, rtx 2060, 16gb ram, lots of free space in SSD, NVME, and HD

You'd have to enable Soft Cloth physics.

Life saver!! thanks a lot mate, exactly what I needed. Sorry if it was a bit lame of a question, still adjusting to the new interface here.
My very best to you!