Profile Picture

Hub Network Issue

Posted By jason.delatorre 2 Years Ago
You don't have permission to rate!
Author
Message
jason.delatorre
jason.delatorre
Posted 2 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)Distinguished Member (1.5K reputation)

Group: Forum Members
Last Active: 2 Weeks Ago
Posts: 31, Visits: 316
In preparation for download and installation of CC4 and IC8, I updated Reallusion Hub to the latest version. After doing so, it keeps telling me I'm disconnected from the internet - I'm clearly not. I am on a Windows machine, I've turned off my Windows Firewall to ensure it's not blocking. Also ran the diagnostic tool in the hub and all is showing success except for download.I also attempted to reinstall the client, so I can definitely download outside the Reallusion Hub. The new install of the Hub won't even show my content. And yes, I have rebooted.Is it a network issue on your servers or is there something I need to do with this new version of the client? It was working fine before the update. Any ideas?https://forum.reallusion.com/uploads/images/2626db5d-c5fa-478f-a6de-ae8a.jpghttps://forum.reallusion.com/uploads/images/49ec2df2-54ca-4c3f-a3ff-3fa8.jpghttps://forum.reallusion.com/uploads/images/ee36a316-51ba-4b32-ba00-8182.jpg
cinema.do
cinema.do
Posted 2 Years Ago
View Quick Profile
Junior Member

Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)Junior Member (192 reputation)

Group: Forum Members
Last Active: Last Year
Posts: 16, Visits: 714
I have the same problem.



Reading This Topic