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Upgrade from Icontent to Export not detecting.

Posted By cae 3 Years Ago
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Upgrade from Icontent to Export not detecting.

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sungod
sungod
Posted 3 Years Ago
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As suggested by Forum Admin 
Contact support immediately
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html?_gl=1*bzcix8*_ga*MjA0MTQyNTExMy4xNjQwMzUxODYy*_ga_Q3FS71VPKC*MTY0MjQ4NDgxMi4xNTQuMS4xNjQyNDg0OTAzLjMx

Open a ticket
They will ensure all.licenses are mapped properly.
cae
cae
Posted 3 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
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I'm on a time sensitive job and we upgraded from Icontent to export for a pack (as we were unsure if wed need to use it) and now Iclone still prompts to buy the upgrade and will not export an FBX with animations of character is there any other workaround or fix? Have 3DX, it's not a pipeline issue. Have tried re-syncing the file in Smart Gallery a few times.



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