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Issues with exporting to FXB due to export license

Posted By PresidentZak 4 Years Ago
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PresidentZak
PresidentZak
Posted 4 Years Ago
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So I tried exporting to an FBX file, but was stopped by not having an export license.
After buying the export license, I still am not able to proceed with exporting. I still get the same message, even though I have bought it.
Any help would be very much appreciated!


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animagic
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animagic
Posted 4 Years Ago
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I'm running into this all the time :crazy:

What I found is that reinstalling is not needed, but that you need to select Help/Activate Purchased items.

For some reason the upgrade of the licensing is not recognized. RL should fix this.


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PresidentZak
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PresidentZak
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animagic (11/24/2021)
I'm running into this all the time :crazy:

What I found is that reinstalling is not needed, but that you need to select Help/Activate Purchased items.

For some reason the upgrade of the licensing is not recognized. RL should fix this.

Yeah I got the same answer after asking here. In case, someone finds this post and needs the info, press the link below.
https://www.reallusion.com/CustomerSupport/UserEx/UQAMsgList.html?trackNo=f68de0ed-7e1d-48c9-9567-32ddfb2b2120




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