About 1/2 a year ago, I opened up 3 issues related to exporting content using 3DXChange. I consider these to be critical issues because they are preventing a good portion of my content from being exported. None of these three issues have been address as of yet. I provided descriptions of the issues and sample content for which each issue was occurring. When I inquired about this 6 months later, RL asked for the sample content again even though the DL links were still showing in the original issue comments (and were still active).

Today I logged two more issues, this time related to importing content which prevents some content from being properly imported via 3DXChange. 

The purpose of 3DXChange is to import and export content to/from iClone yet the import does not work reliably and the export does not work reliably.

I have suggested mitigations for the export issues - if the OBJ export of 3DXChange Pro license does not work correctly (and RL isn't going to fix it any time soon) then upgrade me to a Pipeline license so I can try using the FBX export instead. However, RL has not done that either.

It is very frustrating when I paid a decent amount of money for 3DXChange software that works some of the time and RL does not seem to be in any hurry (based on the fact that the export issues have been open for over 6 months) to fix the issues.

RL: Can we get an estimate when these Critical Issues with 3DXChange will be addressed? 

"We often compare ourselves to the U.S. and often they come out the best, but they only have the right to bear arms while we have the right to bare breasts"
Bowser and Blue, Busting The Breast