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uno.primus
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uno.primus
Posted 5 Years Ago
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Group: Forum Members
Last Active: 5 Years Ago
Posts: 1,
Visits: 3
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Hi, I would like to get help on how to uninstall your software - I used the trial version and followed the proper uninstall procedure from your hub - which was a bad experience in general btw (I would suggest to fix/find alternative to that hub thingy). and everything looked like it was cleaned. Nothing was left in Add Remove programs which would suggest that uninstall was successful. This was more than a month ago. However I noticed in my task manager that I had a service called PostgreSQL server running. When I choose the open file location it directed me to "C:\Program Files\Common Files\Reallusion\PostgreSQL\bin". As you can see based on the name I assume it's leftover from one your tools. I really like keeping clean and up to date OS. Giving people confirmation that all the stuff your software has put on my PC has been removed while that's not totally true makes me bit stressed as now I have to think what other stuff has your software left there running. Also needing to open account in forum for uninstall issue is another concern (I used my temp email for this). Please tell me step by step instructions on how to remove any file that your software has created on my PC. Also note I'm also in process of reporting this (your hub software) to Microsoft as software with suspicious behavior. Attached you'll find screenshot of the directory. Also on steps don't include anything that would require me to install your software again. I'm willing to run a removal tool if you have any but not that hub tool which caused all of this trouble. Regards, A person who just wanted to try you trial Character Creation software.
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