Hello there! When you say you got the serial from 'the website', do you mean from your member account?
Try this, log into your member account, then select software registration. Depending on your purchase history, you might find a list of software you purchased. Select CTA4 and where it says Serial number, select resend, and enter your reallusion account password at the prompt.
This should send you the serial number to your email. Once received in your email, copy and paste during CTA4 installation.
See attached image for reference. I hope this helps.
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System: Win 11_Home, CPU i9-10850k (3.60GHz), 32GB RAM, RTX3080 GPU (10GB VRAM), 2TB SSD, 2TB HDD. It's definitely time for an upgrade!
Edited
3 Years Ago by
linus10111