This has to be one of the most frustrating, poorly designed sites on the 'net. I've just spent half an hour literally going round in circles trying to download some of the Crazy Talk tutorials - click on the 'Download' button, (rather than the pdf or play video options) and I wind up, after logging in (repeatedly) at the same screen again.



Also, whoever thought that tiny dark blue text against a black background was readable? Someone here needs to learn a few facts about colours and readability.



The 'Quick Guide' for Crazy Talk pdf is equally poorly designed ... what on earth possessed the designers to create it so that, printed out to fit standard A4 paper, it appears reduced by nearly 50% ... i.e., microtype, and unreadable?

Some of this poor design is reflected in the manual for Crazy Talk - which refers for example to clicking a certain button - with no mention of where that button could be found (on one of the sub-screens, in one instance, and hence not on display).

The product is excellent. The manuals and website, abysmal.

Sorry. But right now I am very frustrated at being unable to download the tutorial videos to make it all work.

Mike

A simple search on Youtube for "CrazyTalk" brought this up Mike. Most of RL's tutorials are hosted on Youtube. Here is the link that came up with a simple search. Hope this may help you :)

http://www.youtube.com/results?search_query=crazy+talk+tutorial&search_type=

Click on the link below to visit my marketplace
http://city.reallusion.com/store/popeye

Thanks for the fast response Popeye - much appreciated, but it doesn't really solve the problems - I can see the videos on line at the Crazy Talk site without having to go 'off-site' - but I want to download them to view later. Clicking the 'Download button simply takes me on a tortuous route that eventually arrives back at the original screen screen again. This is simply silly.



I will have a look at the forum you refer to - but frankly, when a publisher says there are tutorials to download on his site - and offers a link button, in my old-fashioned way, I expect that button to link with the download.

Mike

Know what you mean Mike. Have you tried Videoget. It is a free software and you can download Youtube videos so you can watch them at your leisure. I do this sometimes if I am teaching myself something whether it's Crazytalk, Iclone, 3D studio max etc.

just a thought :)

Click on the link below to visit my marketplace
http://city.reallusion.com/store/popeye

Hello Mike, very sad that you're having problems with the Reallusion website.

The text on the tutorial appears white on a darkgrey background for me, exactly as on the forums here. Maybe a customized color setting in your browser or Javascript/CSS cannot be run properly for some reason making the site look different as intended.

I agree, the quick reference card printed on DinA4 is barely readably.

You can download the video tutorials as one ZIP file from the bonus section of your premium membership account.

…

Thanks for the reply.

I do have a Premium account, but when I log-in and go to the Crazy Talk pages (I have CTPro 5.1), I see no downloads at all, let alone a zip with them all! All I can see are add on packs being sold.

I've allowed 'pop-ups' and marked the site as a 'safe site'. No difference...

But good to hear it should be available!

Mike

Mike

Sent the link also via PM to you.



…

nks - downloading that file now. I had seen it before - but dismissed it as being a 'What's New' list of, ummm, what is new, rather than the combined range of tutorials.

I appreciate your help in getting me there - but it doesn't do much, I'm afraid, for the way this site is organised!!

I see the forum UI as a black backgriound (not the posts) - and the thread headings in dark blue on that black. I've examined my settings and they're all pretty 'default', so not sure what is going wrong there.

Oh well. Thanks for your help -much appreciated.



Mike

Hi Mike,

I'm sorry to hear you have found the website and forum badly organized. As Popeye and RKD have pointed you in the right direction for the tutorial downloads I won't go over that again.

Most downloads from the website are accessed from your Premium Members page. This includes patches, bonus content and the downloadable tutorials you required. Once you get used to it it is easy to find these things but your points are taken and I can understand how it can be confusing for newcomers.

With regards to the forum colors there are some thins you can do to improve them. Again as RKD has already said most people see the forum posts as white text on a dark gray background so there is obviously something different with your color scheme through your browser.

It is possible to change the color of the forum to a brighter layout if you would prefer that. You just need to click on Control Panel and then under options choose Forum Layout. The example image below is the Classic layout.

Reallusion values the opinions of its customers so thanks for taking the time to share your views.

                                                                

Peter
Forum Administrator

www.reallusion.com

Thanks for the reply Peter.

I am seeing the posts in the threads as white on black - albeit small. However, the thread names, thread headers, and for example list of IPCode shortcuts in the left colum of your post and so on are in dark blue. I went as you suggested to the Control Panel > Options. However, for some reason I do not see a 'Forum Layout, as you suggest (I'm using IE7 btw). Under Options all I can see are - Forum Settings (which covers settings for language and editor options), Privacy, Private Messaging, Topic Display (which sounds promising - but covers only whether an avatar should be displayed, images within posts emoticons, signatures, topics per forum, forum display (flat, threaded or ascending), Topic cut-off, and Posts per page). The other options cover email settings, edit attachments, but no 'Layout' option with a 'Classic' choice I'm afraid.
Similarly, going to the 'Download' page does not bring up the tutorials. Apart from the patch, the only other download - which was said to be all the tutorials combined in a zip file - is marked as a 'What's New'. I downloaded that, and it is, as it says, a What's New - not quite the suite of tutorials I was looking for from another page on your site (that page has, for most tuitorials, a pdf, a playbale video - which plays - and a download, which doesn't - following the links ultimately goes straight back to that page, with the need to log-in again on each trip round the loop..
The buttons on this Forum at the end of each post, are light blue with captions in a darker blue which, uinbelievably, is then cased in white, making them totally impossible to read at the default size.
In order to try to see whether I am properly registered as a Premium User I have tried the process again - but it makes no difference. I'm simply not seeing the options or downloads features that are mentioned in this thread.

I'd put screen dumps in, so you can see what I am seeing, but it seems they have to be uploaded to a website first (?) - a URL is asked for.


Mike