Author
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Message
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new-own
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new-own
Posted 4 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 86,
Visits: 353
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Hello, Please help with this annoying random crashes every time I work with iRay and render. The crash displays this error “The instruction at 0x0000 referenced memory at 0x0000... The memory could not be read. Click Ok to terminate the program.” ![](https://forum.reallusion.com/uploads/images/b101f7e4-7166-4539-90b5-75b.jpeg)
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browne.dave2
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browne.dave2
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 47,
Visits: 184
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Welcome to my world. I asked about this last week over here: Crashing software while rendering frames of an animation using the Iray plugin (reallusion.com)Back and forth with support for several days now. I had some success by removing items from the scene. Although when I applied a physics sim to elements in the scene - cloth and some short hair - it would crash when rendering again.
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new-own
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new-own
Posted 4 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 86,
Visits: 353
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What’s your PC specs? There has to be something we can do to fix and help others in the future. Might be hardware incompatibility or software conflicts in the background.
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browne.dave2
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browne.dave2
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 47,
Visits: 184
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For sure;
Windows 10 Intel(R) Core(TM) i7-10700 CPU 64gb RAM
Nvidia 3060ti card with the most recent studio driver - 461.72
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new-own
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new-own
Posted 4 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 86,
Visits: 353
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browne.dave2 (3/1/2021) For sure;
Windows 10 Intel(R) Core(TM) i7-10700 CPU 64gb RAM
Nvidia 3060ti card with the most recent studio driver - 461.72Are you using the official release of iRay plugin or the beta one?
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browne.dave2
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browne.dave2
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 47,
Visits: 184
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1.14 according to the Hub. Maybe I should try the beta?
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4u2ges
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4u2ges
Posted 4 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 5.3K,
Visits: 16.6K
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@new-own You have to wait a bit. RTX 30XX adapters are not currently supported. Support for latest NVIDIA GPU is coming with next iClone/CC release (soon I hope).Wait... Are you using a beta release of some sort? Well, beta is beta, you should probably seek support from RL.
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new-own
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new-own
Posted 4 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 86,
Visits: 353
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4u2ges (3/1/2021) @new-own
You have to wait a bit. RTX 30XX adapters are not currently supported. Support for latest NVIDIA GPU is coming with next iClone/CC release (soon I hope).
Wait... Are you using a beta release of some sort? Well, beta is beta, you should probably seek support from RL.
It seems like it’s not a beta release issue since the guy above me isn’t using the beta version.
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new-own
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new-own
Posted 4 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 86,
Visits: 353
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browne.dave2 (3/1/2021) 1.14 according to the Hub. Maybe I should try the beta?It isn’t going to fix the crashing but it’s much much faster. However still not fully using the GPU to render in the way it should.
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4u2ges
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4u2ges
Posted 4 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 5.3K,
Visits: 16.6K
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Well then, you should read what I crossed out. Current official release is having a problem with newest RTX 30 series. And RL is working on a fix. That is why there is a beta available by request. There is no problem rendering with RTX 20, or older GPUs.
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