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Can't download plugins

Posted By sidhe_touch 5 Years Ago
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Can't download plugins

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sidhe_touch
sidhe_touch
Posted 5 Years Ago
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Last Active: 5 Years Ago
Posts: 5, Visits: 21
None of my Marketplace plug ins are downloadable. I am trying to download Pose Manager and Hand Gesture Puppeteering, but none of the other plugins will download either. I keep getting sent to a webpage that just says...

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>
<Code> AccessDenied</Code>
<Message> Access Denied </Message>
</Error>

Peter (RL)
Peter (RL)
Posted 5 Years Ago
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Thank you for the notification. We are looking into this urgently and hope to have python plug-in downloads working again soon. Apologies for the inconvenience caused.

                                                                

Peter
Forum Administrator

www.reallusion.com


sidhe_touch
sidhe_touch
Posted 5 Years Ago
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Thanks! :D And thank you for the fast reply. Much appreciated! 
Eric C (RL)
Eric C (RL)
Posted 5 Years Ago
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Last Active: 2 Months Ago
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Hi everyone,

Thanks for who had reported this case to us.
We might find the cause of the issue, and we have just updated our page, assuming that the problem is now fixed.
Apologize for the inconvenience, and we'd appreciate your patience!

Many thanks,




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