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Create Custom Rig GUI doesn't work all the time

Posted By boxels 3 Months Ago
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boxels
boxels
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I can't get the CREATE CUSTOM RIG GUI to save a proper image. It just saves a red ugly image.

https://forum.reallusion.com/uploads/images/db09241f-8283-439c-973a-ebd3.png
https://forum.reallusion.com/uploads/images/6f856307-b350-469a-98c9-064c.png
boxels
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Peter (RL)
Peter (RL)
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Hi...

I'm using the Windows version and can't reproduce the problem myself.

Have you correctly followed the steps shown on the page below and confirmed the character works correctly with the 2D Motion Key Editor?

https://manual.reallusion.com/Cartoon_Animator_4/ENU/Pipeline/Content/Resources/4.0/08_Animation/Motion_Key_Editor/Creating_Custom_Rig_GUI.htm

Also, do remember that if the only problem is the thumbnail, you can add your own custom image by by right clicking the current thumbnail and choose "Capture Thumbnail". This will replace the current thumbnail with the viewport image (which you should frame correctly first).

                                                                

Peter
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boxels
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Will try. I am using MAC version.

I have tried everything except your suggestion to right click it and capture the frame that way. Will try and return to share results. It seems its a mac bug.
boxels
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It works if I right click twice on each one, then it saves correctly. 




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