It's possible that something is attached to the character, but isn't directly on the body.
Can you post a screen shot something like the one below?
Select the character and then press the "Home" icon to ensure that the whole bounding box is visible. Also make sure that you have the scene manager open and set as shown above to include any objects that may be attached to the character.
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.