Ok so I recently downloaded the latest 3dxchange 7.7. However, I'm getting the message
"3dxchange may not support this data format"
every time I open a .fbx or .obj file. Sometimes it would work if I group all the objects into one.  never when they're all separated.
Can someone help with this issue I'm having or do I need to re-download the software or just use 3dxchange 7.1?

So far I had to redownload 3dXhange 6. I was able to drag and drop .fbx And .obj files.
However, I still can't do this in 3dXhange 7.7  Maybe it's a bug.

Is this a specific file? I just tried and I can open FBX and OBJ files. What FBX version are you using? I believe 3DX only supports up to FBX 2015.

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I think you are thinking of sketchup. Which only 2015 is supported. FBX 2019 is supported and working fine. 



I had no issues at all. I would probably suggest uninstall and reinstall 3DXchange.

Although it says 7.5 in that screen i do have the 7.7 update. But that's just a visual difference and shouldn't impact the import/export of fbx.

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For some reason No it works. 
Idk what I did but I'm good to go now.

Thanks for the help!

I had this same issue yesterday with cc3,  and importing some old characters I made in daz 3D a while back, I never had a problem with them before but I discovered that it had to do with how other objects are linked to the character ...apparently when I exported fbx without having the clothing parented to the main character,  it must have looked at one of the clothing props and declared the whole file incompatible - this was never an issue before as I've imported these characters before,  I just wanted to reimport them to the new updated meshes to use the new tools....  when I parented the clothing to the main body,  it came in fine ....it's a new ...I don't want to call it a bug ... ...but at the very least a new restriction.  It probably came from cc3 - and updating it to daz compatibility,  but was copied and pasted over to 3DXchange too.

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